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Grayson BMW

Knoxville, TN

4.8
1,423 Reviews
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,423 reviews

December 04, 2024

They’re okay. It was better when they let quality customers have a loaner car More

by Chaztrio
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Justin Pickle
December 04, 2024

Just bought a 2025 BMW x3 M50 on 11/30. While I would say that overall my experience was good and I'm super happy with the vehicle, there were a coupl of issues, one of which almost lost th More

by pharcide76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clint Humphrey
December 02, 2024

It was busy while I was there, but they assured I was comfortable and I did notice the patience they had with all the other customers. More

by RP
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Richard Gray and Tom Pack
December 02, 2024

Easy scheduling and smooth service experience on my e93 recall work. Would recommend them for service. More

by Kennyh
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dylan
December 02, 2024

Professional service, helpful and took time in explaining my concerns about the BMW 128i vehicle. Michael Sonju, Great Client Advisor. More

by Lake Shore Dr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Sonju, Jeff Alexander, Tom Pack great team staff.
November 30, 2024

Dylan provided great service as he always does! I appreciate his customer service ethic. Thanks! More

by cec4559
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dylan
November 29, 2024

Great working with Matt, my service advisor. He provides advice and guidance for my needs. More

by dwainp602
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Matt
November 29, 2024

Trent was super helpful and explained everything to me especially because I had no idea what I was talking about! They did my BMW oil change and gave me quote for my tires, washed the car etc all free of More

by robinsonjenna13
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Trent
November 29, 2024

Justin always exceeds our expectations when we have our vehicles serviced at Grayson BMW. Excellent service always More

by Brian
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Justin Pickell
November 29, 2024

We’ve purchased 6 vehicles from Grayson! We love this dealership! Super helpful and professional. More

by JPack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickle
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