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Grayson BMW

Knoxville, TN

4.8
1,087 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,087 reviews

March 07, 2024

The service manager was very friendly and helpful. The facility is clean and welcoming. Highly recommended. More

by haszman6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
March 07, 2024

We just moved to Tennessee and have been to Grayson on a few occasions for different issues. We are very pleased with the service and communication of our advisor. More

by rceen
Recommend Dealer
Yes
Employees Worked With
Dylan Harris
March 07, 2024

Service was friendly, prompt and professional. The repairs were explained and finished I a timely manner. More

by brucecollins226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
March 06, 2024

Great service all the time. Very happy with their work! They never recommend unnecessary work and are friendly to deal with. More

by Go Vols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
March 06, 2024

Always find Justin to be professional and helpful as my Service Coordinator. He is the primary reason I have purchased and serviced my cars for 20 years with Byers. More

by Poynter.Phil
Recommend Dealer
Yes
Employees Worked With
Justin
March 05, 2024

Very thorough and professional. They troubleshooted a problem and completed the repair for no charge. More

by Possum
Recommend Dealer
Yes
Employees Worked With
Kevin Ray
March 05, 2024

Justin Pickle is the best service adviser! He is friendly and always takes excellent care of his customers! More

by Bowlingll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickle
March 05, 2024

The staff was very professional and helpful. The dealer ship was clean and loaded with drinks and snacks! It was actually less than the original quote, so I was very happy. More

by Millwrightclint8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
March 05, 2024

Matt in the service department was extremely helpful diagnosing our problem. Wouldn’t take our car to anyone else. More

by smithd653
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Schroller
March 04, 2024

Service was fast and thorough and James, my service advisor, was excellent. He kept me updated through everything. More

by Brandon1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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