Back

Grayson BMW

Knoxville, TN

4.8
1,385 Reviews
Contact Dealership

10671 Parkside Drive

Knoxville, TN

37922

Directions

By Type

Showing 1,385 reviews

September 27, 2024

Through service check up’s with minimum waiting by experienced technicians and service manager who explain the service needed. More

by robertchittum1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
September 27, 2024

Dylan was great. Very responsive and efficient. I do enjoy the professionalism of the service department. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
September 27, 2024

Justin is great, knowledgeable, and helpful. Thank you Justin. Will contact him with any questions More

by tracyi7996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No other
September 25, 2024

I have been so happy over the years that I keep buying new vehicles there! More

by AnitaH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
September 25, 2024

Very helpful, no pressure sales team. Many nice and moderately priced used vehicles to choose from at any given time. More

by holliesmith
Recommend Dealer
Yes
Employees Worked With
Josh McDonald
September 25, 2024

The Service Department has always been quick and very affordable. My service representative, Dylan, at Grayson BMW is fantastic! Always willing to go the extra mile for me and my BMW. Great Job! More

by Meaniep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
September 23, 2024

Matt in service is our go to guy! Awesome, dependable, knowledgeable, and customer friendly and respectable. More

by Beamboys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
September 23, 2024

I took my car for a regular oil change. Car was taken to the service area for the customary inspection. Findings were reviewed with me and explained what needed to be taken care sooner, so More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
September 22, 2024

Always friendly and helpful. Explain what services are due and recommended and cost involved. Also ask me if there's anything I have concerns about. More

by susiedool10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
September 21, 2024

What a great experience we had today at Grayson BMW! Mike Sonju was our salesperson and he was absolutely the best. He was very patient as we considered several cars. We ultimately purchased a 430i. Bri More

by kn1kwil2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Sonju, Brian
...
64
...