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Grayson BMW

Knoxville, TN

4.8
1,108 Reviews
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,108 reviews

April 18, 2025

The Service Department at Grayson is terrific. They give fair and honest appraisals of what our BMW X3 needs. More

by BMW Carroll
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Trent Shull
April 17, 2025

We bought or X5 from Grayson BMW and dealt with Roger, he was very helpful and very knowledgeable of the car. This was our 4th purchase of a new BMW from Grayson and we have been highly satisfied with our ex More

by jrdcherry
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Roger Wittman
April 17, 2025

Always great customer service. Justin always goes the extra mile to take care of our service needs. More

by jbe642
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Justin
April 17, 2025

Excellent service and we were treated with dignity and respect. I would recommend them to anyone that is looking for a vehicle to purchase. More

by Toby w.stevens
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason, Mike and Randall.
April 17, 2025

Grayson BMW has sold me two vehicles and both experiences were extremely easy and friendly. They valued my time and budget. I left a happy customer and will return for my next vehicle. More

by Michael Andrea
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Childress, Viascheslav Chornovil, Jeremy Harvey, Colin Jaekle, Jeff Alexander, Steve Davis
April 16, 2025

always on top they always answering any questions or problem I have The service department is 10 out of 10 More

by alexandru
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Matt
April 15, 2025

Great service and continued great communication from service rep team. Matt got me in ahead of schedule for service really got me out of a jamb when a coolant leak was discovered. More

by Mike
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Matt Schroller
April 15, 2025

Excellent service! Matt made sure I was completely taken care of, from working with the warranty company to providing a loaner. More

by annagilbert1979
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Matt
April 13, 2025

I had a recall…. they didn’t add on anything….in and out for Free! More

by dhastings14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
April 13, 2025

Reasonable scheduling & on time return of the car & helpful/friendly service advisor. Dealership needs more loaner car, could not get one More

by VolsFan
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mathew
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