Back

Grayson BMW

Knoxville, TN

4.8
1,488 Reviews
Contact Dealership

10671 Parkside Drive

Knoxville, TN

37922

Directions

By Type

Showing 1,488 reviews

April 20, 2026

Matt is absolutely great and is always right there to help me with anything. I will be always buying my cars from Grayson More

by RW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
April 20, 2026

Matt was amazing and service was exceptional. The was greeted before my appointment and the wait time was not long at all. Great overall experience. More

by cgjuarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
April 20, 2026

Great service rep - Justin - Great service team. The video allows me to better understand the issues with my vehicle. More

by srossely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
April 18, 2026

This the second time I have written this review. We have been customers for years. We have always been pleased with the speed that they take us in when we call, and the quality of service. When More

by Rosemary Denuyl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Schroder is the name I know.
April 18, 2026

I always receive friendly, professional, and efficient service from the staff at Grayson. Matt S is excellent! More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt S
April 17, 2026

Matt at Grayson BMW is awesome as is their team. Literally, Matt took a 2011 BMW X3 which other high level mechanical technicians pronounced literally dead and unusable-and restored the vehicle to n More

by Larry Kidwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
April 17, 2026

Everyone was extremely and informative they made sure all of my questions were answered and then some More

by brandonwoodfin1523
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan
April 13, 2026

Matthew did a fantastic job of explaining the problem and what the best solutions avail More

by dgilliam823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
April 12, 2026

Matt is the best, he is the primary reason I come to Grayson for service. I live within an hour and a half from three BMW dealers. More

by X5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Mull
April 12, 2026

Excellent dealership in all aspects. Matt Mull has always treated me with professionalism and knowledge. He always addressed my issues with minimal inconvenience. I would definitely reco More

by Jay the Vol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Mull
...
7
...