Back

Grayson BMW

Knoxville, TN

4.8
1,097 Reviews

10671 Parkside Drive

Knoxville, TN

37922

Directions

By Type

Showing 1,097 reviews

January 18, 2024

Always great service even in the worst weather. The service work always quality workmanship. All around one of the best auto shops in town. More

by Bsanford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
January 18, 2024

This BMW dealership consists of excellent customer service! Through detailed explanations and assistance, my experience here was easy and good! More

by Maddie Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Pyka
January 18, 2024

I went in for 4 new tires today and they were organized and very courteous! Nothing but a great experience! More

by silverthornegreg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
January 17, 2024

Great staff! Mike was very helpful with the process and following up throughout to insure satisfaction. More

by Ronduncan68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
January 17, 2024

Justin was great to work my car in without appt when the back lights went out . He had to order parts but still got it done a head of schedule. I really appreciate his efforts on my behalf. Many Thanks, P More

by Pmichelson001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickle
January 13, 2024

We waited 2 1/2 hours for an oil change. We were offered a car wash after the car was ready and sitting out front. More

by NewBMWowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Pikle
January 13, 2024

Exceeded my expectations! Kind, friendly and compassionate staff. Brian G. and the BMW Team, made the process of purchasing a new BMW SEAMLESS!! We had an amazing experience a More

by Lisa3405
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian G., Jacob in finance & the BMW General manager!
January 13, 2024

Good people. Prompt . Thorough. Clean and comfortable waiting area. That’s all I have now. More

by bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James.
January 12, 2024

Matt is amazing to work with and always communicates everything going on in a timely matter. More

by carolynhudgens44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
January 12, 2024

Best service center in town! I wouldn't trust any other place! They go above and beyond service work. BMW really cares for your vehicle! More

by Shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin and Stephen
...
70
...