Grayson BMW

Great staff! Mike was very helpful with the process and following up throughout to insure satisfaction. Mike was very helpful with the process and following up throughout to insure satisfaction. More

Justin was great to work my car in without appt when the back lights went out . He had to order parts but still got it done a head of schedule. I really appreciate his efforts on my behalf. Many Thanks, P back lights went out . He had to order parts but still got it done a head of schedule. I really appreciate his efforts on my behalf. Many Thanks, Pam More

Exceeded my expectations! Kind, friendly and compassionate staff. Brian G. and the BMW Team, made the process of purchasing a new BMW SEAMLESS!! We had an amazing experience a Kind, friendly and compassionate staff. Brian G. and the BMW Team, made the process of purchasing a new BMW SEAMLESS!! We had an amazing experience and would highly recommend Grayson BMW as our dealer of choice! More

We waited 2 1/2 hours for an oil change. We were offered a car wash after the car was ready and sitting out front. We were offered a car wash after the car was ready and sitting out front. More

Good people. Prompt . Thorough. Clean and comfortable waiting area. That’s all I have now. Prompt . Thorough. Clean and comfortable waiting area. That’s all I have now. More

Great service at a reasonable price. James was very quick to keep me informed about the status of my repairs James was very quick to keep me informed about the status of my repairs More

Best service center in town! I wouldn't trust any other place! They go above and beyond service work. BMW really cares for your vehicle! I wouldn't trust any other place! They go above and beyond service work. BMW really cares for your vehicle! More

Matt is amazing to work with and always communicates everything going on in a timely matter. everything going on in a timely matter. More

We had a great experience. Bought our vehicle from out of state and the process was fast and efficient with excellent communication and follow-up. The only negative is we were Bought our vehicle from out of state and the process was fast and efficient with excellent communication and follow-up. The only negative is we were told transporting our vehicle to us would cost around $1/mile and be there in just a day or two, but the cost was actually more than 3x that amount and would've taken close to a week to get our vehicle, so we ended up driving the 3 hours to Knoxville to pick it up ourselves. Had we known that up front, we would have driven up 3 days earlier. But that was just a minor inconvenience in the overall experience. Bottom line: we would buy from Grayson again. More

Dylan Grayson did a great job helping us out this weekend. The dealership does its best to help folks stay out in the road. weekend. The dealership does its best to help folks stay out in the road. More