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Grayson BMW

Knoxville, TN

4.8
1,105 Reviews
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,105 reviews

December 29, 2023

This is the 3rd and definitely not the last bmw I’ll be buying from Grayson! Awesome dealership and an even better salesman! More

by Dee Rommel
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Slavik
December 27, 2023

I had a sudden. Issue and they worked me in and fixed it in a very timely manner ! More

by Laurapbarnes
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dylan
December 26, 2023

James was helpful. The service dept was very thorough with the service. The dealership was very nice. More

by lance.rosebuilders
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
James
December 24, 2023

Matt was great to work with! ! Excellent service! Working with him is always a seamless experience. More

by BMWaddict
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
N/a
December 24, 2023

Had a very good experience with Richard at Grayson BMW, and very happy with the car. Will recommend other who are ready to buy a car. Thank you. More

by Carol
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Gray
Dec 24, 2023 -

Carol responded

I would recommend Grayson and Rich Gray, he helped me so much, he did not pressure me to buy this BMW, I told him what I wanted, he ordered it in a and I received it in a timely manner. I am very happy with the car Thank you Rich Gray Thank you. Grayson

December 22, 2023

I have to tell you Matt Cole was phenomenal, his customer service is impeccable ! We had visited with another sales person that actually sits on the first desk in front of Matt but he completely ignored us. More

by LiL’Bit
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Matt Cole
December 21, 2023

Prompt service and they go above and beyond to make sure that your vehicle is performing optimally at a fair price More

by baye1518
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Justin Pickell
December 21, 2023

Excellent service department. They are always kind, helpful and very efficient. Would absolutely recommend Grayson! More

by annagilbert1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickell
December 21, 2023

Everyone at the dealership was amazing and got everything fixed and got me out of the dealership as quickly as possible!! More

by Scmiller5153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
December 21, 2023

Excellent service, sales person was very knowledgeable and polite. Did not rush the sale and was sure to answer any questions we had. Actually enjoyed the buying experience. More

by morrisz06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Cole
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