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Grayson BMW

Knoxville, TN

4.8
1,438 Reviews
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,438 reviews

March 01, 2026

I trust the dealership. I especially appreciate Justin Pickle. They are always considerate and informative about my vehicle. More

by Sherry Howard
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickle
February 28, 2026

The entire service staff is great. I find them very proffesional. My service writer, Matt is awesome!!! More

by dasmith.ds9
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Matt
February 25, 2026

Matt S was once again easy to work with. He is attentive, knowledgeable, and made the whole process easy. More

by KWaldschlager
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Matt Schroller
February 22, 2026

The customer service was excellent and I was in and out very quickly! I would recommend Trent to anyone! More

by Vol4Life
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Trent
February 22, 2026

Always very honest about work that has to be done. Plenty of updates while work is in progress, and good explanation of complete jobs and what might be next. More

by Chadwick.miller6055
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Matt
February 21, 2026

Trent continues to take great care of our twoX5s. Trent, the dealership and the cars are just excellent. More

by petemallory46
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
February 21, 2026

Once again Jason Rossini was Aces on finding me the perfect ride. Love my X6. Top notch in every way. More

by joban
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Justin Rossini
February 20, 2026

Grayson always takes care of me and my car. I always feel confident having my car serviced here. More

by Pit Viper
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Trent
February 13, 2026

Great dealership! They are very helpful! The service department and Dylan is awesome and friendly.! More

by kathipp7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
February 12, 2026

Grayson BMW stands out in every measurement of excellence compared to every dealer I have ever used. It is clean and pleasant to visit leaving you euphoric every time. My service tech this visit was Trent. More

by Ronald Young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
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