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Grayson BMW

Knoxville, TN

4.8
1,488 Reviews
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,488 reviews

April 12, 2026

Always treated with respect. Always go to Grayson. Always see Matt S and always root for the Bills! 😀 More

by Buffalo Bills
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Matt Schroller, Daniel (tech)
April 11, 2026

Justin Pickle, is great to work with. Very knowledgeable, he explains what your car needs. I especially like the walk around videos he sends!! More

by pharris857
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Justin Pickel
April 10, 2026

This is an awesome place. I didn't buy my car here but they treated me like I did when I brought my car in for service. More

by Carrol
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Trent
April 08, 2026

I love the customer service at Grayson! Justin and the service team are so helpful and make sure everything is great with my X4. More

by S.Oaks122
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Justin
April 05, 2026

Great service with Justin going the extra mile to help with an available loaner and assistance with the warranty process. More

by jmac9812
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Justin
April 03, 2026

My whole experience was good. They were quick and efficient. I will he returning for all my service needs More

by thepitkru
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Trent
April 02, 2026

Love that I was able to communicate with my sales rep via text as I don’t have a lot of time during the day. I got everything set up all the car and then purchased it nice and efficient and had a good price. More

by smr
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Kevin
April 02, 2026

My recent service experience was excellent. Trent gave me a call when the part he ordered came in and worked with me to set a mutually convenient service date. When I arrived Trent had a loaner More

by rlculbertson
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Trent
April 02, 2026

It was a wonderful experience! I love visiting this place for the service! Highly level of quality as always! More

by Ivan C
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Justin
April 02, 2026

Our sales rep, Ricky Loy, was very professional and friendly. He made us feel valued and welcomed. More

by pam.brewer
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ricky Loy
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