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Grayson BMW

Knoxville, TN

4.8
1,622 Reviews
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,622 reviews

August 10, 2026

I have gone to Grayson for years I have bought a couple of cars from them and have been very pleased. The main reason I go there is for service and Justin Pickell my service advisor. I have always been ver More

by Jada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickell
August 09, 2026

They did good for all my service repair and service advisor is really good also More

by Tyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
August 08, 2026

Service department has been great to work with! Recent oil change was easy with no issues and was a smooth experience thanks to Justin! More

by Tommy Cooper
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Justin
August 06, 2026

Very efficient and Trent my service person has been very good to us as customers More

by Dave
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
None
August 05, 2026

Awesome! !! Great to work with along with a smooth transition, great service and Lucas was awesome! More

by Amy
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Lucas
August 02, 2026

Excellent service. Never disappointed. Very helpful and knowledgeable. I feel very comfortable bringing my car to Grayson BMW for service. More

by Stacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
August 01, 2026

Daniel was wonderful to work with! He was friendly, efficient, knowledgeable, and helpful. Purchasing a car with Daniel was no pressure, no hassle. More

by cfsims
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel and someone in finance
July 31, 2026

Our first service experience. It was a pleasant surprise. They did exactly what I wanted with no surprises. More

by Kvnchaney2
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
July 31, 2026

Very professional and took care of me and takes care of any problem I had. More

by Deauvono
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
July 30, 2026

Dylan and his professional and incredibly courteous ways are important when considering buying a car at any other dealership than Grayson. Remember, you only see the seller once and you service through the More

by bambroziak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
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