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Grayson BMW

Knoxville, TN

4.8
1,569 Reviews
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,569 reviews

June 23, 2026

Fast and efficient and very professional service to make sure that your BMW is on top shape More

by baye1518
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Justin Pickel and team
June 23, 2026

Really appreciated Lucas assisting me through the process of buying a fabulous new SUV. He was knowledgeable and answered all my questions. Grayson was great to work with and I am so appreciative for Lucas! More

by barenda
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Lucas
June 21, 2026

Great experience with this dealership there was no pressure tactics.I asked for the out the door price and had the details in my hand within 15 minutes. More

by rogndeb45
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Mike Sonji salesman and Michael Grosso BMW genius
June 20, 2026

Dylan is out service guy is simply amazing! Wouldn’t buy a car anywhere else because of the service. More

by bambroziak
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dylan
June 20, 2026

Matt was great to respond to my inquiry and to coordinate my time to come in for a recall repair. On the day of my appointment, the repair was done quickly and efficiently plus the car wash and cleaning was More

by Gigi
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Matt
June 20, 2026

I was traveling through Knoxville from Atlanta to Cleveland when I encountered a cracked rim. Trent and the Grayson team fit me into their schedule as an emergency and they were able to get me a rep More

by Scott W
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Entire service department
June 19, 2026

Great service department. Fast at getting you in and out also when you need a loaner car More

by Tyler
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Matthew
June 17, 2026

Jason Russini is always on point and goes above and Beyond. The dealership found me a pre-owned BMW M3 at another Dealership in another state. The car arrived earlier than expected. Loving the new ride More

by joban
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jason Russini, Jesus Castillo
June 16, 2026

Management and Sales department unreliable, but the service department, especially Danny were terrific and the only reason I will come back to Grayson for my service and maintenance. He really was able More

by rogersridge55
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Danny
June 16, 2026

This is the third vehicle that I have purchased from Grayson BMW. Rich Gray help me build a beautiful X-3 M50. Richard took the time to help me set up the X-3 just the way I wanted and to show me the More

by harry.boston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gray and Jesus Castillo
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