Grayson BMW

Outstanding customer service Ray Lewis provided outstanding customer service. He was extremely knowledgeable of the entire BMW product line, providing us with information that was Ray Lewis provided outstanding customer service. He was extremely knowledgeable of the entire BMW product line, providing us with information that was relevant and helpful towards our ultimate purchase. We were extremely impressed with Ray's attention to detail and desire to ensure we had all our questions/concerns answered and resolved. As a matter of fact, the dealership stayed open past normal business hours to accommodate us. We couldn't be more pleased with our vehicle or the overall purchase experience. More

BMW Service We were treated with GREAT customer service from our CSR Justin, the service department, and the parts department. All our concerns and questions were We were treated with GREAT customer service from our CSR Justin, the service department, and the parts department. All our concerns and questions were answered and resolved. All the employees were courteous and friendly. Would recommend anyone with a BMW go to Grayson BMW. More

Excellent Service Once Again The appointment was right on time. Walked across the street for breakfast and by the time I returned the work was almost completed. They performed t The appointment was right on time. Walked across the street for breakfast and by the time I returned the work was almost completed. They performed the requested service exactly as specified and at a reasonable cost. Good work at a fair price performed on time. Can't ask for much more from a service appointment. Always a pleasure working with my service advisor, Will Miller. He has detailed knowledge of my BMW and is happy to discuss the technical aspects of whatever I ask him. More

Best car buying experience EVER!!!! I contacted Curtis Gallagher at BMW asked him a few questions and told him what I was interested in and within minutes I found exactly what I was look I contacted Curtis Gallagher at BMW asked him a few questions and told him what I was interested in and within minutes I found exactly what I was looking for. Mike Bowles was a big help on the day we picked our car up as well. On a scale of 1-10, 10 being the highest I would give Curtis, Mike and BMW 15+. Thanks again for a great experience!!!! More

Great care for the customer and great work! Grayson service really takes care of their customers. My car ran over a pothole and had an air bubble on the side wall of the tire. Not very safe at Grayson service really takes care of their customers. My car ran over a pothole and had an air bubble on the side wall of the tire. Not very safe at that point. Drove to Grayson without having an appointment. They took care of that for me just like that. More

Excellant service Able to schedule me on short notice, provided quick service while I was there, informed me of the status of the work as it happened and got me out qui Able to schedule me on short notice, provided quick service while I was there, informed me of the status of the work as it happened and got me out quickly with limited paperwork. More

Service My service advisor was amazing as always! Wil always makes my visit easy and always keep me informed while waiting on car. But he also gives me a l My service advisor was amazing as always! Wil always makes my visit easy and always keep me informed while waiting on car. But he also gives me a loner car if it’s a detailed visit More

I traveled from Chattanooga to Knoxville for service amsxi Amazing fast and seamless. Went above and beyond. Thank you. Worth the travel time. Everyone was knowledgeable and very professional. Total time in an Amazing fast and seamless. Went above and beyond. Thank you. Worth the travel time. Everyone was knowledgeable and very professional. Total time in and out less than 10 minutes. Loaner car readily available and I couldn’t be happier. Will definitely return for next car purchase. After my last few experiences with BMW OF CHATTANOOGA I wanted to get rid of BMW completely. More

Top notch service ! Your dealership provides quality customer service each and every time I’ve been in - and I’m a frequent flyer with you all! Justin Pickel is the fri Your dealership provides quality customer service each and every time I’ve been in - and I’m a frequent flyer with you all! Justin Pickel is the friendliest, most honest associate that i have ever met. He’s the main reason that I continue to use only BMW for all maintenance issues. He has given you a client for life !! More

Great service My experience with Grayson BMW was one of professioalizime and courtesy. Justin was great explaining all service requirements that my BMW needed, he My experience with Grayson BMW was one of professioalizime and courtesy. Justin was great explaining all service requirements that my BMW needed, he walked me through every option. More