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Grayson BMW

Knoxville, TN

4.8
1,132 Reviews
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,132 reviews

May 21, 2021

Clint Humphrey is an awesome client advisor. I had never purchased a vehicle online before and he assured me of the process and walked me through the purchase. He was very knowledgeable, honest and underst More

by DMeadows148
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint Humphrey
May 17, 2021

I got a good deal on a GREAT vehicle. Maria was easy to work with from another state. She stayed in constant contact with me. Once I arrived at the dealer from my home state I was there less than an hour More

by GLGunn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Yanni
May 11, 2021

Maria was the BEST! She guided me to find the best car for me, my budget and preferences. I could not have asked for a better experience. I will return to Grayson BMW for my car needs moving forward and d More

by mickruder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria
May 09, 2021

Total disrespect for our time. Brought our car in for just an oil change. Appointment was for 10 AM. James greeted us and said it would take about 45-minutes. We decided to leave the car with them and go More

by fk1hosdrak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James, Chris, Frank
April 21, 2021

Maria was absolutely amazing. I am in New York and I purchased a 740i BMW and this car is amazing. Maria made this experience a memorable one for me. I called about this car originally and it was sold a More

by cachetcali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Yanni
March 30, 2021

I had the pleasure of working with Maria Yanni at Grayson BMW. She was very helpful in helping me build my car and paid attention to my needs. I never felt pressured & she went out of her way to be available More

by dongmorris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Yanni
March 29, 2021

My husband and I recently purchased a 3 Series from Grayson BMW. Our salesperson, Maria Yanni, was absolutely amazing! She was knowledgeable, patient, and excellent overall! George in financing was More

by Sandy Leake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Yanni, George
March 24, 2021

I purchased my vehicle over the phone from West Virginia and Maria Yanni made the process very easy. I was pleased with the purchasing process! More

by Julie Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Yanni
March 15, 2021

Maria was fantastic. Worded hard to gain my business and to make me comfortable throughout the online purchase. First time purchasing a car that I’d not see in person, but Maria and Grayson BMW did not disa More

by Smith62775
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Yanni
March 10, 2021

I bought a preowned 328i convertible from Grayson BMW. It has been a thorn in my side from the 1st day I drove it home. I should have returned it that day. I spoke with a manager today who assured me a serv More

by lkbroyalprovisions
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Will Miller
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