All Salespeople
Sales Department
Grayson BMW
Knoxville, TN
1,482 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
March 03, 2026
A good selection of cars and very professional sales and
finance team. Service department is excellent!
More
by jeff
Employees Worked With
Shane Childress and Matt Baker
March 02, 2026
Grayson BMW in Knoxville, TN, has been the worst
dealership I have ever dealt with in terms of sales. I purchased a car that had been wrecked, but no one disclosed its condition. I live in a differe
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by Shana West
Employees Worked With
I worked with Shane Childress, Sales, and Jesus Castillo, Finance Manager, Jason, Asst GM
March 02, 2026
Very easy appointment procedure I got there on time and
they had a loaner waiting. I was having a lot done and expected 3-4 hours. It was done in 2 hours and was done to my satisfaction. I’m extremely happ
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by cljones1957
Employees Worked With
Matt Schroller








