Long story short. I went to look at a used vehicle for our 16 yr old daughter. The sales person, Greg Vittetoe, was very 'uninterested' in addressing my questions and concerns about the air conditioning having poor air flow, not very cold and making a noise.
The generic answer I received was "we price our cars according to what's wrong with them". Wow. That absolutely told me nothing....other than to stay away from this dealership.
If this is how they conduct business, then there should be a widescale internal 'audit' of the staff and their dealership practices.
As much time, effort and attention Grayson has ( and still continues to) put into various organizations in and around the Knoxville area......maybe it's time to put more effort into giving we, the residents/potential customers, more trustworthy and competent customer service.
Highly disappointed in a business that partnerships with, and has done so much for Knoxville organizations and surrounding areas, but has honest and quality selling practices to the residents, at the bottom of their 'totem pole' of importance.