Great Lakes Honda West

I had such a great experience purchasing my car with Mike P.! He was extremely helpful, knowledgeable, and took the time to answer all of my questions throughout the process. I am very happy with my car and P.! He was extremely helpful, knowledgeable, and took the time to answer all of my questions throughout the process. I am very happy with my car and couldn’t have asked for a better experience. I would 100% recommend Mike to anyone looking to purchase a vehicle! More

Everyone was great and straight forward, no pressure and weren’t trying to haggle anything from me weren’t trying to haggle anything from me More

I had a great experience with Mike P. at Honda West. He was friendly, easy to work with, and efficient and made the buying process seamless. at Honda West. He was friendly, easy to work with, and efficient and made the buying process seamless. More

Mike Pawlowski and General Manager Kelly Coffman were absolutely fantastic to work with. They both went above and beyond to make sure my in-laws found exactly the right vehicle. They listened to what was absolutely fantastic to work with. They both went above and beyond to make sure my in-laws found exactly the right vehicle. They listened to what was important to them, gave us a very fair value on our trade, and made sure they drove home in the exact car they wanted. The entire experience was professional, efficient, and easy from start to finish. What stood out most was the time and attention they dedicated to making sure my in-laws were comfortable with every aspect of their purchase and fully understood their new vehicle before leaving the dealership. Even after the sale, Mike and Kelly continued to follow up to make sure everything was going well. That level of customer service is rare and truly appreciated. I can't say enough good things about the team, the dealership, the vehicle selection, the pricing, and the overall experience. If you're looking for a dealership that genuinely cares about its customers, I highly recommend working with Mike, Kelly, and their team. More

I have been going to this dealership for 15 years. In all of the years Kelly Coffman has provided me with exceptional service. I would not consider taking my car anywhere else. I recommend to everyone In all of the years Kelly Coffman has provided me with exceptional service. I would not consider taking my car anywhere else. I recommend to everyone to purchase a vehicle from Great Lakes Honda West! More

Writing Excellent service and outstanding attention to detail! From start to finish, my experience was wonderful. When an issue arose, it was addressed and resolved quickly and professionally. Justin Bro detail! From start to finish, my experience was wonderful. When an issue arose, it was addressed and resolved quickly and professionally. Justin Brown provided exceptional service and was always prompt, attentive, and responsive. He, his colleagues, and management worked seamlessly together to ensure a smooth and positive buying experience. I truly appreciated their professionalism, teamwork, and commitment to customer satisfaction. I highly recommend this dealership! I drove from Cincinnati to Cleveland. The service was that good. Run, don't walk, to Great Lakes, Honda West for your new or preowned. Honda today. Thank you Justin Brown. More

Aramis Greenwood and Eduard Radulescu took great care of us and helped make my payments affordable. us and helped make my payments affordable. More

Wonderful experience buying a car. I was dreading the process of buying a car and went to several dealerships prior to Honda of Elyria. Troy Lavelle from Sales Team, really listened to I was dreading the process of buying a car and went to several dealerships prior to Honda of Elyria. Troy Lavelle from Sales Team, really listened to my wants and was not hard sell (which I appreciated so much). The deal was fair on my trade in. He was able to get me just the right car and i had the keys in my hand within a couple of hours. I received excellent customer service with respect and got answered all my questions. Donnie Brooks, from management team, he offered the best deal according to my budget and completed the new Honda crv buying process at Honda Elyria - Great Lakes Honda West. Thank you so so much Troy and Donnie.... More

I recently purchased 2027 Honda EX and had a truly great experience from start to finish. Troy Lavelleand and Donnie Brooks were incredibly helpful, professional, and patient throughout the entire process. experience from start to finish. Troy Lavelleand and Donnie Brooks were incredibly helpful, professional, and patient throughout the entire process. They answered all of my questions clearly, guided me through every step, and made everything feel smooth and stress-free.I really appreciate their transparency, attention to detail, and excellent customer service. Thank you so so much for providing extra ordinary service from beginning to end during new car buying process, Troy Lavelleand and Donnie Brooks. More

Great people to work with. Highly recommend getting your next Honda from them. Ask for Kelly Coffman!! Highly recommend getting your next Honda from them. Ask for Kelly Coffman!! More