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Great Lakes Honda

Akron, OH

4.8
673 Reviews

43 Pruitt Blvd.

Akron, OH

44310

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673 Reviews of Great Lakes Honda

April 25, 2021

I wanna shout out to Justin Miller in service! He was very polite and knowledgable in and out quickly way to go Justin nice job More

by Teri.parr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Miller
Apr 25, 2021 -

Great Lakes Honda responded

Teri, thank you very much for highlighting the service that was provided to you and your Honda here in our Service Department. We certainly strive to have valued customers such as yourself leaving happy and satisfied.

Apr 26, 2021 -

Teri.parr responded

Your service team is knowledgable they sre very polite and get the job done quickly real professionalism! Way to go! Justin Miller deserves a "10"

April 25, 2021

Colin Anderson treated us with respect and patience. There were few questions for us to ask as he did an excellent job. Great job Colin. More

by Jandjbartula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Anderson, Julia Love
Apr 26, 2021 -

Great Lakes Honda responded

Thank you for the positive feedback! We are happy to know that you had a good experience with us and with the help of our team, especially Colin. We are always here to help at Great Lakes Honda!

April 23, 2021

Always excellent customer service with transactions in a very timely manner. The dealership staff is always friendly and accommodating. We look forward to always working with them. More

by msrobbina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Snoderly
Apr 23, 2021 -

Great Lakes Honda responded

Hello there, At Great Lakes Honda we would like to thank you for your five star review. We pride ourselves on trying to create a customer driven experience and so we are delighted that your visit was timely and friendly. Thank you for visiting Great Lakes Honda and we hope to continue to assist with all your future automotive needs.

April 19, 2021

Absolutely fantastic, got want we wanted, no hassle, and put us in the price range we wanted. We will go back next time and purchase a car again. More

by Selma Thompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Morris, Julia Love
Apr 20, 2021 -

Great Lakes Honda responded

Thank you for sharing your kind words with us, Selma! We are so pleased to see that you got the perfect car at the perfect price. Congratulations on your purchase; Great Lakes Honda looks forward to working with you again in the future.

April 18, 2021

Very busy dealership! Our salesman, Rob Stellato did a good job in selling the Honda Ridgeline that we purchased. Will recommend to my friend and relatives. More

by Spiny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Stellato +++++
Apr 19, 2021 -

Great Lakes Honda responded

Thank you so much for the positive review of Great Lakes Honda! Rob will be very happy to learn about your kind words and high star rating! Thanks again for the recommendation. Have an amazing day and happy driving your Honda Ridgeline!

April 15, 2021

Lynn made us feel like we were her only customer. She took the time to determine what options we wanted and found the car to match. She is very knowledgeable and answered all our questions. We found Ly More

by Bud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Snoderly Jon Williams
Apr 16, 2021 -

Great Lakes Honda responded

Bud, We really appreciate your shout-out for Lynn and great feedback about our Sales Team at Great Lakes Honda. We strive to do all we can to help out our customers, and that means being accommodating so we can match you with the right car. We'll be sure to share this with our team and we can't wait to see you here at your first service visit.

April 13, 2021

Great Lakes Honda restored my faith in Honda’s reputation Everyone from service to finance were wonderful and genuinely concerned that we were satisfied They made us feel valued as a customer More

by Tina Merico
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin in service and Lynn in sales , Julia Love
Apr 13, 2021 -

Great Lakes Honda responded

Hi Tina, we strive for a high level of customer satisfaction in all aspects of our dealership here at Great Lakes Honda. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve to be the best in Great Lakes.

April 10, 2021

I was absolutely happy that I chose Great Lakes Honda for my car purchase. I was nervous purchasing a car and Gina was awesome. Thanks More

by Ano Joy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gina Baldino
Apr 12, 2021 -

Great Lakes Honda responded

Ano Joy, we appreciate you taking the time to share your great car-buying experience with Gina! We hope you continue to enjoy your new ride! Please do not hesitate to reach out to us when we can work with you down the road at Great Lakes Honda.

April 03, 2021

Yesterday was my first visit for Service. I was there for my 10:00 appointment. I got in at 11:00. I told the person at the Service Desk that what I was there for had been paid for. He disagreed, then More

by lfleming002
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Technician Morgan
Apr 04, 2021 -

Great Lakes Honda responded

Hello, Thank you for your honest feedback for your first service visit. We take our reviews seriously and would like to learn more about the level of customer service provided to you. Please feel free to contact me directly at your convenience if there is anything I can address. Best, Gavin Lake General Manager glake@glakeshonda.com 330-633-6060

April 01, 2021

I was served with a high degree of professionalism!! Grant Thompson is a fine young man , he is eager to serve. I hope the best for him. More

by tomhuszti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Thompson , Julia Love
Apr 02, 2021 -

Great Lakes Honda responded

Hi, Tom! Thanks so much for your shout-out about us at Great Lakes Honda and for your all-around five-star rating. Visit us again, any time!

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