PHIL WAS AWSOME FROM THE VERY FIRST EMAIL I RECIEVED. ME AND MY HUSBAND WERE VERY SATISFIED WITH OUR PURCHASE AND WE HAD ONE MINOR ISSUE AND PHIL SPOKE WITH HIS GM AND EVERYTHING WILL BE TAKEN CARE OF IN A FEW DAYS. WE LOOK FORWARD TO OUR NEXT PURCHASE FROM CHICAGO MOTORS
"Update to 10/15 review"
- Scott Strack
My bank contacted Greater Chicago Motors (GCM) to investigate the situation. GCM sent them a "one time card payment authorization form" that I never saw, didn't sign and obviously was never sent to me. The form had a bogus e-signature, no physical street address, the wrong city and wrong zip code. The form went on to state the deposit was to be "refunded once car is fully paid for and picked up and car passes inspection with no major egregious errors". There is also a note on the form stating "I will not dispute the payment with my credit card company, so long as the transaction corresponds to the terms indicated in this form". I'll let you draw your own conclusions as to the legitimacy and self serving wording of the fraudulent document.
My bank has since refunded my deposit, so as far as I'm concerned the matter is closed. I've certainly learned my lesson about this outfit, and genuinely hope this review will be helpful for anyone considering doing business with GCM. Do yourselves a favor and read ALL the reviews you can find about GCM, not just the positive ones written by "your guess is as good as mine". One last piece of advice... Get an independent inspection and everything in writing before you make any kind of deposit. Better yet, find a dealer who is honest and save yourself the hassle!
Employees Worked With
Other Employees :
"5 star service, 5 start business."
Worked with khayin on my new Audi, I was in and out of that place in 45 minutes. That is unheard of. Everything was explained and never seemingly covered up. I will be back. Thanks guys