Ahmed communicated well, no high pressure sales tactics, and was a man of his word. My 2016 Range Rover had a broken bracket on the running board. He said they would order and replace the bracket. It was on backorder and they found out they had to buy the whole running board, motor and bracket from LR as an entire kit. So they had to spend over $1500 just to fix a bracket, but they did it without giving me the run-around. I hope to buy from Ahmed next time if they have the vehicle I want.