
Green Dodge
Springfield, IL
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Did not have a good experience when taking truck in for repair. No communication at all. Rude and uncommunitve. I understand they were busy but awful customer service. repair. No communication at all. Rude and uncommunitve. I understand they were busy but awful customer service. More
The service department is absolute garbage. They are not capable of the most basic requests or relaying basic information about what is happening. I’d prefer to never visit the dealership again They are not capable of the most basic requests or relaying basic information about what is happening. I’d prefer to never visit the dealership again. More
I am impressed with their professionalism and attention to detail, even with an older model of Jeep that I needed repaired. I would definitely consider Green Dodge for future work or purchase. to detail, even with an older model of Jeep that I needed repaired. I would definitely consider Green Dodge for future work or purchase. More
Went to get oil changed. Online had a coupon but they told me it was supposed to be removed from their website. Did not honor it. They Then told me it would be about an hou Online had a coupon but they told me it was supposed to be removed from their website. Did not honor it. They Then told me it would be about an hour. Never heard from them so I tried calling service manager and left message thru phone operator. Never called me back. Went to dealers about 2 hours in and car was ready. Service manger was still not around and they did NOT run my car they their car wash as I asked. It was warm that day too. Never did get a call from service manager. Part of the message I left said I wanted to talk to him about the coupon issue. As of today Jan 4 2023, the coupon for 35.95 oil change is still on their website. More
Traded in my Charger that I loved for a Mazda because of the Springfield,Il locations service department. They were rude and thank God I did. It has been 6 weeks and some poor soul purchased it because they the Springfield,Il locations service department. They were rude and thank God I did. It has been 6 weeks and some poor soul purchased it because they “fixed it” and I have seen it at the dealer for repairs for most of the 6 weeks. So someone has a car that they are making payments and cannot drive because of their service department. More
I have bought quite a few vehicles from Green Dodge over the years and they have always taken great care of me. The service guys are always easy to talk to and answer questions it I have any, and the same t the years and they have always taken great care of me. The service guys are always easy to talk to and answer questions it I have any, and the same thing with the parts counter guys. The sales guys always have got me the best deal they could and I always have left satisfied. More