Green Ford Inc.

Whoever is reading this better hang on. I purchased a 2025 Bronco Sport. While signing the paperwork, I told the finance manager Dustin Bell about a bad experience I had last year with a de I purchased a 2025 Bronco Sport. While signing the paperwork, I told the finance manager Dustin Bell about a bad experience I had last year with a dealer. He said, "this is why we record our conversations". This made me feel better about buying the vehicle. In case I had a question, or issue, I could listen to the recording. After going home and looking at the paperwork, I had a question about the deal/paperwork/sales rice. I contacted the dealership talked with a sales manager who also said they recorded their conversations. I asked for the email address of Dustin Bell. I reached out to Mr. Bell, who responded to a couple of my concerns but did address my request regarding the recording, or me coming in to sit down and listen to the recording to see if I was right or wrong. I sent another email, but no response. I then reached out to the GM, Jeremy Collins asking, even saying please let me come in so I can listening to the recording to ease my mind and verify my concerns. Did I get an invite to come in to listen to the recording? NO!!! So this tells me that they lied and knew it. Why would they tell me this? Was it a deceptive ploy, or tactic? Right now the answer is yes. The FTC (Federal Trade Commission) addresses this type of behavior. What do I do? More

Do not get your vehicle from thir it's a set up had the worst experience ever it's not cool how they do costumes worst experience ever it's not cool how they do costumes More

Changed the fuel filter in my 2017 F250 diesel truck (it had cracked and was leaking) and charged me …wait for it …$350 dollars! had cracked and was leaking) and charged me …wait for it …$350 dollars! More

Absolutely the worst experience with the service department. My 21' Mach E had a recall on the 12V battery, we were told by Ford motor company that we are entitled to a loaner or rental for 10 days. department. My 21' Mach E had a recall on the 12V battery, we were told by Ford motor company that we are entitled to a loaner or rental for 10 days. Green ford refused and I went 28 days without a car, this was after the representative from Ford motor company contacted the dealership and told them that this was a complimentary service due to the recall and warranty. I was never contacted about any updates on the status of my vehicle unless I called to inquire. To add more insult to the experience of my car fiasco, it had bird xxxx on the exterior. No complimentary wash and vacuum after service, NEVER in my life have I had a situation with a car this bad. I will never go back to Green ford and I have a fairly new F-150 as well. I wish I could give them no stars, I will be taking my business elsewhere in the Triad. More

Added junk fees to my new car order : $629 for Environmental Protection Package + $299 for nitrogen tires fill. Did not want to remove. Pretended that all sales have that, which is not correct as Environmental Protection Package + $299 for nitrogen tires fill. Did not want to remove. Pretended that all sales have that, which is not correct as I know someone who purchased a new car there a month earlier without those junk fees. Hopefully the FTC will crack down and they will be affected so this practice is stopped. Communication via email with Chris Barner was dry : no hello, no regards. Communication with Catherine Cole was much better, but she missed showing the bill of sale before the order was placed to Ford. More

Good experience wiley bass was nice pleasant knowledgable salesman wotld reccomen Him green ford to anyone knowledgable salesman wotld reccomen Him green ford to anyone More

Went in for an oil change and they thought there might be an oil leak. they sent me to the shop and no oil leak just some dirt. they didn't even charge me for the service call....thanks for the good service an oil leak. they sent me to the shop and no oil leak just some dirt. they didn't even charge me for the service call....thanks for the good service. More

5 5 5 5 Kevin 5 Your survey needs to be fixed. My experience with the service department was excellent. Thank you Kevin! My experience with the service department was excellent. Thank you Kevin! More

I like the people at green Ford. They very friendly and business like at all times They very friendly and business like at all times More