Green Nissan

Just had a normal oil change today but I want to go back to my first experiance with buying my Xterra. Mr. Cole went on my test drive with me and answered all my questions. When it came time to talk numbe to my first experiance with buying my Xterra. Mr. Cole went on my test drive with me and answered all my questions. When it came time to talk numbers I wasn't too happy with the first two figures that were brought to me, Randy has nothing to do with the figure itself he's given the number to give to the customer. He just kept at it with his superiors between me and them without any thought. He worked hard for the sale that day and kept me happy the whole time. Today I went in for normal service, oil change, tire pressure, etc... I have never had a better experience from a car dealership from sales to service as I've had with Royal Oaks, especially from Jeremy Woodyard in service. He is always friendly and very knowledgable. He always takes the time to answer my questions weather it be in person or on the phone. Royal Oaks Nissan has a great staff in every area. More

the first time for service, oil change, car check over it took almost two hours.My recent trip to Nissan took 30 minutes or less. We were shocked it only took 30 minutes or less. No appointment in the future took almost two hours.My recent trip to Nissan took 30 minutes or less. We were shocked it only took 30 minutes or less. No appointment in the future, just drive in.It will help people who are in a hurry, after work, or whatever. More

My first experience was a shock. My vehicle was given the standard test that is run to make sure the vehicle is running properly. I had just bought the suv 3 weeks earlier and was assured with the same test standard test that is run to make sure the vehicle is running properly. I had just bought the suv 3 weeks earlier and was assured with the same test ran that everything was perfect... however when I got my results back from my first visit there were over a thousand dollars worth of work. I asked how this could be and was looked at like I was crazy. my 3rd visit was my regular oil change which went fine, but they noticed that my transfer case was leaking, so they said they would order parts and call when they came in. No one called so when it was time for my next oil change I asked if parts were in. They replied they were and would be taken care of upon this visit. I get a call later saying my vehicle was ready, but they wre unable to fix my transfer case because they didn't have the correct amount of seals...???? so now I m still waiting for a call when the seals come in so I can take my vehicle out and leave it again... Confused More

Randy Cole was very friendly & knowledgeable about Murano's features. Car was purchased & before leaving the dealership, he took the time to set up bluetooth, clock time, & explained how to operate t Murano's features. Car was purchased & before leaving the dealership, he took the time to set up bluetooth, clock time, & explained how to operate the navigation system, headlights, seats, rear closing door, & etc. My bluetooth would probable not be operating, if it was not for him. Pricing was negotiated thru management several times before the deal was finalized. More

Duane was extremely easy to work with. He answered all of our questions, and bent over backwards to make my wife feel comfortable (unlike some other dealerships). They were very willing to deal with us. of our questions, and bent over backwards to make my wife feel comfortable (unlike some other dealerships). They were very willing to deal with us. They didn't "play games" like many dealerships do during the negotiations...what a change!!! This was probably the easiest new car negotiation I have ever experienced. I would definitely recommend Duane and Royal Oaks to anyone looking for a new car. More

The salesman we worked with was very friendly and genuinely interested in helping us purchase a new vehicle. He was very knowledgeable about the vehicle we were interested in and anwered questions h genuinely interested in helping us purchase a new vehicle. He was very knowledgeable about the vehicle we were interested in and anwered questions honeslty and not like a salesman. He did a wonderful job! Silvia More

Excellent back-and-forth communication. I browsed on a Sunday when the dealership was closed, emailed on Monday, stopped by for a test-drive on Thursday, and made a deal the same day. Since then, I have Sunday when the dealership was closed, emailed on Monday, stopped by for a test-drive on Thursday, and made a deal the same day. Since then, I have received several follow-up emails checking on how things are going. I appreciate being treated as well after the sale as I was before. More