
Green Nissan
Springfield, IL
Filter Reviews by Keyword
By Type
126 Reviews of Green Nissan
the first time for service, oil change, car check over it took almost two hours.My recent trip to Nissan took 30 minutes or less. We were shocked it only took 30 minutes or less. No appointment in the future took almost two hours.My recent trip to Nissan took 30 minutes or less. We were shocked it only took 30 minutes or less. No appointment in the future, just drive in.It will help people who are in a hurry, after work, or whatever. More
My first experience was a shock. My vehicle was given the standard test that is run to make sure the vehicle is running properly. I had just bought the suv 3 weeks earlier and was assured with the same test standard test that is run to make sure the vehicle is running properly. I had just bought the suv 3 weeks earlier and was assured with the same test ran that everything was perfect... however when I got my results back from my first visit there were over a thousand dollars worth of work. I asked how this could be and was looked at like I was crazy. my 3rd visit was my regular oil change which went fine, but they noticed that my transfer case was leaking, so they said they would order parts and call when they came in. No one called so when it was time for my next oil change I asked if parts were in. They replied they were and would be taken care of upon this visit. I get a call later saying my vehicle was ready, but they wre unable to fix my transfer case because they didn't have the correct amount of seals...???? so now I m still waiting for a call when the seals come in so I can take my vehicle out and leave it again... Confused More
Randy Cole was very friendly & knowledgeable about Murano's features. Car was purchased & before leaving the dealership, he took the time to set up bluetooth, clock time, & explained how to operate t Murano's features. Car was purchased & before leaving the dealership, he took the time to set up bluetooth, clock time, & explained how to operate the navigation system, headlights, seats, rear closing door, & etc. My bluetooth would probable not be operating, if it was not for him. Pricing was negotiated thru management several times before the deal was finalized. More
Duane was extremely easy to work with. He answered all of our questions, and bent over backwards to make my wife feel comfortable (unlike some other dealerships). They were very willing to deal with us. of our questions, and bent over backwards to make my wife feel comfortable (unlike some other dealerships). They were very willing to deal with us. They didn't "play games" like many dealerships do during the negotiations...what a change!!! This was probably the easiest new car negotiation I have ever experienced. I would definitely recommend Duane and Royal Oaks to anyone looking for a new car. More
The salesman we worked with was very friendly and genuinely interested in helping us purchase a new vehicle. He was very knowledgeable about the vehicle we were interested in and anwered questions h genuinely interested in helping us purchase a new vehicle. He was very knowledgeable about the vehicle we were interested in and anwered questions honeslty and not like a salesman. He did a wonderful job! Silvia More
Excellent back-and-forth communication. I browsed on a Sunday when the dealership was closed, emailed on Monday, stopped by for a test-drive on Thursday, and made a deal the same day. Since then, I have Sunday when the dealership was closed, emailed on Monday, stopped by for a test-drive on Thursday, and made a deal the same day. Since then, I have received several follow-up emails checking on how things are going. I appreciate being treated as well after the sale as I was before. More