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Green's Toyota of Lexington
Lexington, KY
2,073 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,073 reviews
July 16, 2025
My last purchase was in 2013. I knew that I would be back to purchase another vehicle due to my great experience then and I got to purchase another vehicle from Jeff Wilson. He’s I knew that I would be back to purchase another vehicle due to my great experience then and I got to purchase another vehicle from Jeff Wilson. He’s outstanding! More
by mschandra45
Employees Worked With
Jeff Wilson and Jim Cullen
July 16, 2025
Ron Snapp and Jim Cullen made the process of leasing a new Highlander an enjoyable experience. Both gentlemen were very professional and ansqwered all my questions. new Highlander an enjoyable experience. Both gentlemen were very professional and ansqwered all my questions. More
by sjackson
Employees Worked With
Ron Snapp
July 01, 2025
My appointment for routine maintenance was easy to schedule by phone. When I arrived (3PM), I was warned that they were swamped (and the waiting room was pretty full), but my car was ready at the begi schedule by phone. When I arrived (3PM), I was warned that they were swamped (and the waiting room was pretty full), but my car was ready at the beginning of the time window predicted. My service consultant was Alexis Cabrera. More
by melissa.levine76
Employees Worked With
Alexis Cabrera
June 26, 2025
Easy scheduling. Accurate estimate of time needed. Accommodating to work with. Pleasant and friendly. Answered questions thoroughly. Very professional encounter. Accurate estimate of time needed. Accommodating to work with. Pleasant and friendly. Answered questions thoroughly. Very professional encounter. More
by spudowns
Employees Worked With
Sorry, didn’t catch it. Girl in Service Dept.
June 26, 2025
We were in the market for a 2025 Toyota Grand Highlander Hybrid Max Platinum in specific colors and optional accessories. Due to the relative scarcity of these vehicles and some of Toyota’s policies at the Hybrid Max Platinum in specific colors and optional accessories. Due to the relative scarcity of these vehicles and some of Toyota’s policies at the time, we had 4 dealers trying to find what we were looking for by this summer, even if we had to travel to find it, though we preferred to purchase it from a local dealer, such as Green’s, to support our local economy. Green’s and in particular Tyler Faulkner, our salesperson, and Bryan Vaughn, one of the sales managers, performed admirably in finding the car we desired by submitting modifications to a car in the trim level we wanted that they had coming in a future allocation to Toyota to match what we were looking for whose build date window was nearly 2 months away. Toyota agreed to build it as we desired. They agreed to not require any dealer add ons that we didn’t want be added to the car and to sell it to us at MSRP, which was as good as we could realistically expect due to the imbalance between supply and demand. We haven’t had the car serviced there yet, but plan to. We would highly recommend Green’s sales department, and in particular Tyler Faulkner and Bryan Vaughn. More
by tdiidman
Employees Worked With
Tyler Faulkner, Bryan Vaughn
June 26, 2025
There were some issues with the previous service. Kristen Bailey was excellent to work with to solve the issues. She worked hard to make sure everything was corrected. Plus, it ended up that one of m Kristen Bailey was excellent to work with to solve the issues. She worked hard to make sure everything was corrected. Plus, it ended up that one of my tires had a nail in it. Kristen worked with my warranty as I bought the tires from Greens. I really appreciated the team working to correct my Sienna. More
by Jeffrey Zahn
Employees Worked With
Kristen Bailey
