Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Green's Toyota of Lexington
Lexington, KY
2,184 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,184 reviews
May 16, 2026
Colton McCrady was excellent to deal with. Good communication on delivery date. The experience was good. Only comment would be the wait to meet the financing gentleman was excessive. Since I w Good communication on delivery date. The experience was good. Only comment would be the wait to meet the financing gentleman was excessive. Since I was paying for the car via check. Also running my credit report without my knowledge, left a bad taste. I strive to keep a high score 820-845. If you don’t trust my check, then I should have been advised of the final amount and I would have brought a Cashiers Check. But then you could not try to upsell the extended warranty. The extended warranty had three levels. They did not show the individual cost of each level, they showed the out the door total price. Typical car dealership ruse, they should just show the cost of each level. E.g. level 1 + $5000.00 More
by FSJohnson
Employees Worked With
Colton McCrady and the finance guy. Could really care less. Wasn’t buying anything additional.
April 12, 2026
Great experience. Courteous and professional staff. Second car I've bought at Green's. If I buy another, it'll be from Green's. Courteous and professional staff. Second car I've bought at Green's. If I buy another, it'll be from Green's. More
by satisfied
Employees Worked With
Alan Epperson
April 11, 2026
While buying a new car, I felt like they confused and misled us as to exactly what we were getting and what they were willing to do. There was quite a bit of pressure to purchase add-on services/warranti misled us as to exactly what we were getting and what they were willing to do. There was quite a bit of pressure to purchase add-on services/warranties. Then we had to sign a "We Owe" document that detailed what they were supposed to do for us. When we pointed out that everything we had mentioned was not listed, the assured us that it was no problem--they'd take care of us. After they got our money, we found out that it WAS a problem. In the overall scheme of things, these were minor issues and we just sucked it up. Skip ahead a year, and we're at 18.5K miles. We want to come in for the 20K service a little early. No problem, c'mon in. The service writer puts us down for a 30K service. When we point that out, he gave us some gobbly-gook about us not driving as much as average, blah-blah-blah. We felt like he was telling us we'd still get the 20K service, it was just a paperwork thing. When we picked the car up afterward, they HAD done the 30K service, and while it didn't cost us extra, if there was something on the 20K service but not on the 30K service we would've been angry. In this case, the 30K is a superset of 20K, so it didn't matter. But what about next time? This may be how all dealers operate, but it seems to us to be confusing/deceptive. No wonder car dealers have the reputation that they do! More
by gopigin895
Employees Worked With
Dave Ballentine (finance), Reul Davis (service)
March 29, 2026
Great experience getting my oil changed. The staff was courteous, knowledgeable, I really appreciate the honest and efficient service. Highly recommend!” The staff was courteous, knowledgeable, I really appreciate the honest and efficient service. Highly recommend!” More
by Brittanyhallbhn
Employees Worked With
Nathan
March 22, 2026
Very professional. Always takes care of our vehicles. Service department is the reason we go to Greens. Great people, great service. Think Greens. Always takes care of our vehicles. Service department is the reason we go to Greens. Great people, great service. Think Greens. More
by manfromrad
Employees Worked With
Charm Robinette
March 17, 2026
Our experience at Greens Toyota Lexington Ky was an extremely pleasant one. Staring with our initial contact salesperson Lorenzo Lecce who greeted us with a pleasant greeting putting forth positive ene extremely pleasant one. Staring with our initial contact salesperson Lorenzo Lecce who greeted us with a pleasant greeting putting forth positive energy and a warm welcome. He sat down with us me in person and my husband on speaker phone and addressed all my husbands concerns with graceful intelligent answers. Then further speaking with me Lorenzo identified our vehicle needs and budget and then guided us to a variety of vehicles on the lot. He was also attentive that I was moving. After several visits on the days to follow Lorenzo helped us settle on a Camry XLE. Then we went through the purchasing process and Lorenzo made this a smooth easy process. Because the vehicle was on the lot we received a dealership discount, a discounted extended warranty was offered, we were surprised we were even given a generous amount for our trade, and rubber mats in new vehicle. After the sale just as Lorenzo went the extra mile so many times already, he spent some time with us setting up the Toyota app and tethering our phones to it. Lorenzo gave us world class top notch service and a very pleasant experience matching us with our new Camry that is already working so well for our family. Huge Blessing! Thanks to Lorenzo and to all the people on the Toyota Green Team! 🙂 More
by JoAnne Songs
Employees Worked With
Lorenzo Lecce
