Green's Toyota of Lexington

good customer service George Hernandez, General Sales Manager at Green's Toyota of Lexington, is excellent, good communication skill - explain process very well, great cust George Hernandez, General Sales Manager at Green's Toyota of Lexington, is excellent, good communication skill - explain process very well, great customer service. definitely would recommend this dealer. More

Good job Thanks to Kim Boone and Bob Meyers. Shout out to Tim. I enjoy my visits to greens Toyota. Everyone is always friendly and helpful. See you again soo Thanks to Kim Boone and Bob Meyers. Shout out to Tim. I enjoy my visits to greens Toyota. Everyone is always friendly and helpful. See you again soo More

excellent service according to me. Thanks Service is friendly and courteous. My car was done as expected. Thanks so much and Will return again for the next oil change scheduled with Green's To Service is friendly and courteous. My car was done as expected. Thanks so much and Will return again for the next oil change scheduled with Green's Toyota. More

Great service I always take my vehicle to greens for service maintenance. I had an excellent experience this time and definitely plan to come back! I highly recomme I always take my vehicle to greens for service maintenance. I had an excellent experience this time and definitely plan to come back! I highly recommend them. More

Efficient and fast I almost got to Green's too late, but was on time! Got in immediately and checked in. I was expecting a wait of 1 1/2 to 2 hours. 45 minutes later I almost got to Green's too late, but was on time! Got in immediately and checked in. I was expecting a wait of 1 1/2 to 2 hours. 45 minutes later everything was done! Excellent! More

what's wrong with my car? I brought my car in for poor acceleration and gas mpg. Little did I know my left front axle was in bad shape. Green's Toyota mechanic doesn't miss a I brought my car in for poor acceleration and gas mpg. Little did I know my left front axle was in bad shape. Green's Toyota mechanic doesn't miss a thing. More

Quick and reasonable service I have purchased cars at Green’s and other dealers’ as well. It is hard to beat Green’s Service Dept. Easy to make an appointment and they usually get I have purchased cars at Green’s and other dealers’ as well. It is hard to beat Green’s Service Dept. Easy to make an appointment and they usually get you in and out in a reasonable amount of time. The staff is friendly and I feel they are honest and trustworthy in discussing your car’s service recommendations. They have a nice waiting area with TV’s, magazines, newspaper, and food service. It is my opinion that while their service is still 5 Star, My last two service visits have had a couple of issues. Two visits ago, I had tires replaced and it took way too long(over three hours). They told me they were short handed. The most recent visit, it took about 6-7 minutes to be acknowledged by someone in the service area, and I was first in line in the Bay Area. They also had a new computer system, which seemed to slow everyone down. I still highly recommend Green’s based on 20 plus years of service experience with them. But they need to make sure they greet customers sooner, including looking up from their computers when working. Just saying, hello and I will be with you in just a moment, will work wonders! More

Great leasing experience! Andrew Elam, made the process so easy to lease my new RAV4! He found just the one I was looking for and spent all the time needed to link my phone ap Andrew Elam, made the process so easy to lease my new RAV4! He found just the one I was looking for and spent all the time needed to link my phone apps, etc to the car. I was able to get the price I needed to lease and Dave made the finance end a breeze I LOVE my new RAV - Thank you! More

Excellent service pin pointed my problem called me no pressure to have the work done at all(which I did not) but the Brendon's service was still great.. service pin pointed my problem called me no pressure to have the work done at all(which I did not) but the Brendon's service was still great.. More

Always a good experience I gave my rating a 4 star instead of 5 only because I had to wait 10-15 min. before being helped. I first went to the first service room, and waited, I gave my rating a 4 star instead of 5 only because I had to wait 10-15 min. before being helped. I first went to the first service room, and waited, and waited. I was the only customer there at the time. They were all discussing things with each other. Finally, one gentleman walked by me, and said I would get service faster if I went to the second service room. So, I did, and waited another 5 minutes. I think there were 5-6 customer service people in the first room, and 7-8 in the second room. Finally, a gentleman named Brandon helped me, and from there on, everything went smoothly. More