Green's Toyota of Lexington
Lexington, KY
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Very professional. Always takes care of our vehicles. Service department is the reason we go to Greens. Great people, great service. Think Greens. Always takes care of our vehicles. Service department is the reason we go to Greens. Great people, great service. Think Greens. More
Our experience at Greens Toyota Lexington Ky was an extremely pleasant one. Staring with our initial contact salesperson Lorenzo Lecce who greeted us with a pleasant greeting putting forth positive ene extremely pleasant one. Staring with our initial contact salesperson Lorenzo Lecce who greeted us with a pleasant greeting putting forth positive energy and a warm welcome. He sat down with us me in person and my husband on speaker phone and addressed all my husbands concerns with graceful intelligent answers. Then further speaking with me Lorenzo identified our vehicle needs and budget and then guided us to a variety of vehicles on the lot. He was also attentive that I was moving. After several visits on the days to follow Lorenzo helped us settle on a Camry XLE. Then we went through the purchasing process and Lorenzo made this a smooth easy process. Because the vehicle was on the lot we received a dealership discount, a discounted extended warranty was offered, we were surprised we were even given a generous amount for our trade, and rubber mats in new vehicle. After the sale just as Lorenzo went the extra mile so many times already, he spent some time with us setting up the Toyota app and tethering our phones to it. Lorenzo gave us world class top notch service and a very pleasant experience matching us with our new Camry that is already working so well for our family. Huge Blessing! Thanks to Lorenzo and to all the people on the Toyota Green Team! 🙂 More
Kristen Bailey was wonderful service advisor, with little wait. Service was done in a timely manner. They provided a video of the Van inspection and gave recommendations. wait. Service was done in a timely manner. They provided a video of the Van inspection and gave recommendations. More
They did not fix the problem that I told them it was. They gave me a warranty that it wouldn't happen for at least a year. I brought it back a week later and now they're trying to charge me for the ABS a They gave me a warranty that it wouldn't happen for at least a year. I brought it back a week later and now they're trying to charge me for the ABS actuator and that's $2,500. I'm sorry they did not fix the problem I would get them negative five stars if I could More
Very satisfied with my new car purchase. Green's was able to search for and ultimately order the vehicle I wanted. They kept me informed thru the lengthy process. Vehicle arrived exactly as Green's was able to search for and ultimately order the vehicle I wanted. They kept me informed thru the lengthy process. Vehicle arrived exactly as described with all the features and options I wanted. More
Very relaxed and inviting environment. You never feel pressured, but everyone is present to answer your questions or make sure you're comfortable while waiting on paperwork to come through You never feel pressured, but everyone is present to answer your questions or make sure you're comfortable while waiting on paperwork to come through. We've used this dealer for the past ten years and have no intention of going anywhere else. More
Service members were friendly and helpful. However, my maintenance light was not reset and service reminder tag not updated when the vehicle was returned. Attention to these details to buld However, my maintenance light was not reset and service reminder tag not updated when the vehicle was returned. Attention to these details to buld customer confidence in the service. More
Alex was very nice and the service was completed in a timely manner. The waiting area and amenities could be much better. You have a large space. Create a quiet room for people who want to read without d timely manner. The waiting area and amenities could be much better. You have a large space. Create a quiet room for people who want to read without distractions. Offer snacks/water for those that wait. Just small changes could provide a better environment for your customers. More








