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Green's Toyota of Lexington
Lexington, KY
2,184 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,184 reviews
March 15, 2026
Kristen Bailey was wonderful service advisor, with little wait. Service was done in a timely manner. They provided a video of the Van inspection and gave recommendations. wait. Service was done in a timely manner. They provided a video of the Van inspection and gave recommendations. More
by Jeffrey Zahn
Employees Worked With
Kristen Bailey
March 04, 2026
They did not fix the problem that I told them it was. They gave me a warranty that it wouldn't happen for at least a year. I brought it back a week later and now they're trying to charge me for the ABS a They gave me a warranty that it wouldn't happen for at least a year. I brought it back a week later and now they're trying to charge me for the ABS actuator and that's $2,500. I'm sorry they did not fix the problem I would get them negative five stars if I could More
by Blbowman69
Employees Worked With
Rule was an asst. Service manager.
February 28, 2026
Very satisfied with my new car purchase. Green's was able to search for and ultimately order the vehicle I wanted. They kept me informed thru the lengthy process. Vehicle arrived exactly as Green's was able to search for and ultimately order the vehicle I wanted. They kept me informed thru the lengthy process. Vehicle arrived exactly as described with all the features and options I wanted. More
by csaldrich
Employees Worked With
Henri Mehmeti, Andrew Silver, Josh McFarland
February 28, 2026
Very relaxed and inviting environment. You never feel pressured, but everyone is present to answer your questions or make sure you're comfortable while waiting on paperwork to come through You never feel pressured, but everyone is present to answer your questions or make sure you're comfortable while waiting on paperwork to come through. We've used this dealer for the past ten years and have no intention of going anywhere else. More
by maggie.zielinski
Employees Worked With
Tyler Faulkner, Jim Cullen
February 27, 2026
Service members were friendly and helpful. However, my maintenance light was not reset and service reminder tag not updated when the vehicle was returned. Attention to these details to buld However, my maintenance light was not reset and service reminder tag not updated when the vehicle was returned. Attention to these details to buld customer confidence in the service. More
by richalloo
Employees Worked With
Alexis
February 22, 2026
Alex was very nice and the service was completed in a timely manner. The waiting area and amenities could be much better. You have a large space. Create a quiet room for people who want to read without d timely manner. The waiting area and amenities could be much better. You have a large space. Create a quiet room for people who want to read without distractions. Offer snacks/water for those that wait. Just small changes could provide a better environment for your customers. More
by Myamos
Employees Worked With
Alex
February 21, 2026
Purchased a new Tacoma and Ryan did a thorough job on filling me in on everything through the whole process and even called and made sure everything was good the following day. filling me in on everything through the whole process and even called and made sure everything was good the following day. More
by jportwood2303
Employees Worked With
Ryan Davis, Dwight Couch, Steve Shaw
