Green's Toyota of Lexington

I bought my first "NEW" Toyota at Green's also. The service at Green's is wonderful and I will only let them touch my car. No one will ever find the service and professionalism that Green's has at any service at Green's is wonderful and I will only let them touch my car. No one will ever find the service and professionalism that Green's has at any other car dealership. I will purchase from them again! More

I brought my Camry in to Green's a couple of weeks ago to the service department because I had a flat tire. I ran over a piece of glass in the road and needed a new tire. Michael Kirk was my service advisor the service department because I had a flat tire. I ran over a piece of glass in the road and needed a new tire. Michael Kirk was my service advisor and was very helpful and gave me different options on tire replacement. He saved me money and was extremely courteous!Last week I had to bring my Camry back to Green's because of two recalls. Suzanne Chapman was my service advisor. She got my car right in and I used the free shuttle service back to work. She explained in detail everything the technician would be doing as a result of the recent recall on Toyota Camry. I have never been treated so nice in a service department. My car was clean when I picked it up! I will never service my car anywhere else but Green's Toyota! Thank you Suzanne and Mike!! It is also where I bought my car and I also will buy all my cars at Green's!! I am directing my gratitude to Suzanne and Mike via this survey in assurance that it will reach their supervisor. Thank for an excellent service experience! I have recommended Green's to many friends and colleagues both for sales and service. More

I LOVE the service that I have recieved at Green's Toyota! I can ALWAYS count on the service department to help me with ANY problem or complaint I may have. Carrie Walker has helped me in the past a Toyota! I can ALWAYS count on the service department to help me with ANY problem or complaint I may have. Carrie Walker has helped me in the past and continues to provide great customer care. I have a 2003 Toyota Tacoma that is paid off. I look forward to purchasing the new Tundra at some point. There is NO doubt in my mind where I will buy that truck from....Green's Toyota! Thank You again to Ms Walker and all the staff at Green's!! More

The service I've received at Greene's as been great. I've never felt like didn't get great service or my car was not serviced correctly. I've never had any services pushed on me or anything that wasn't I've never felt like didn't get great service or my car was not serviced correctly. I've never had any services pushed on me or anything that wasn't needed done. I've had my '03 Highlander serviced there for atleast 6 yrs. and will continue to go there for any services needed. And I will continue to buy Toyotas when this recall is over. More

My wife and I own 4 Toyota vehicles. I personally own 2 Tundras and a Scion. I bought one Tundra and the Scion new from this dealer. They also do most all my service work. They are knowledgable and prof Tundras and a Scion. I bought one Tundra and the Scion new from this dealer. They also do most all my service work. They are knowledgable and professional. My service contact, Kerry Drake, is always very helpful, friendly and gives me good educated advice about repair questions I may have. My wife and I own 4 Toyotas; that should tell you how pleased we are with the products. Green's Toyota is by far the best overall dealership for sales and service that I have ever encountered. More

I have had two Toyota 4Runners, an 05 and my current 07 which I love. I'm the Sales Manager for a large Commercial and Industrial HVAC company and I drive about 30-40,000 miles per year, so I'm always get which I love. I'm the Sales Manager for a large Commercial and Industrial HVAC company and I drive about 30-40,000 miles per year, so I'm always getting my oil changed. I wouldn't let anyone else touch my 4Runner other than Green's Toyota. There is another Toyota Dealership in the area, but hands down I prefer Green's. I have been a service customer for 5 years now and Marion Bailey has been running the Service Department since I have been going their and he runs a tight ship and is second to none as far as I'm concerned. His service team has always been friendly and helpful with my regular service as well as any recommendations for my 4Runner. For the most part I have been dealing with Carrier Walker and Suzanne Chapman as my two service advisors. Although, I have been helped by other service advisors I have been very happy with the other service advisors as well. It's like one big happy family as they call me by name when I enter the service department. I have recommended many people to Green's because of my positive experiences that I have had. I'm glad there is a place where I can share my positive experiences hopefully this will get back to the people at Toyota and will reflect positively on Green's. Sincerely, Jeff Hester More

This sale was handled through Internet sales with Kevin McCarty and Bryan Vaughn. All employees we encountered, though, were extremely helpful. We were very comfortable with the deal made on the vehicle, a McCarty and Bryan Vaughn. All employees we encountered, though, were extremely helpful. We were very comfortable with the deal made on the vehicle, and very pleased with the way we were treated. Specifically, they worked with us on the price, even though the vehicle was on special, they arranged competitive financing, they had the vehicle ready and spotlessly clean when we arrived to pick it up, and they even picked us up at the airport since we were flying in from out of state. Kevin and Bryan made us feel like they truly wanted and appreciated our business - a rare occurrence in car dealerships anymore. More

Took my recently purchased (< 2 weeks) van, that I purchased from Green's Toyota, into their shop for a intermittent problem where the van would die off after starting. The service provided by Green' purchased from Green's Toyota, into their shop for a intermittent problem where the van would die off after starting. The service provided by Green's was horrible. The "service representative" did not listen carefully to the problem description, and did not return my calls for several hours. He showed no interest in really trying to understand and solve the problem and was dismissive, loud, rude and defensive over the phone. The final straw was 1) they were incapable of definitively diagnosing the problem and therefore it would not be covered by the wonderful extended warranty that the salesman from Green's Toyota had sold me when I purchased the car less than 2 weeks ago, 2) They guessed that the problem might be a widget, engine, valve, gasket thingy that needed replacing and the part would cost $300 plus labor. But, it would all have to be out of pocket because the warranty probably wouldn't cover it because they can't get a definitive diagnosis - how convenient (for them). I finally decided to have the car towed to a different Toyota shop where hopefully they will be more polite and more competent. It would be difficult to be less. In conclusion, I will try to avoid any and all dealings with Green's service department (especially the person mentioned above) and will probably never purchase a car from them ever again either. Unfortunately I also purchased the service agreement that pays for oil changes etc so I may have to go back to Green's for that but if so, hopefully they will be able to diagnose and perform an oil change without keeping the car for 4 days. My only consolation is that I'm not the first person who has been cheated by a used car dealership. And, hopefully my review will direct other people to different places to buy and service their cars. More

Ever since I bought my 2002 Toyota Camry LE (Silver) from Green's (which by the way.....I got an AWESOME deal!!)...I have had it serviced and detailed at the dealership. In complete honesty, I would agree th Green's (which by the way.....I got an AWESOME deal!!)...I have had it serviced and detailed at the dealership. In complete honesty, I would agree that Green's Toyota of Lexington is by far one of the best dealerships I have ever been to. Whenever I need service done, it is done promptly and the service gets fixed without fail. Right when you drive your vehicle in the service door, you will be treated nicely.....and I mean really nice!!! My service specialist, Mike Kirk, is one awesome specialist. I would recommend him for anyone! All service technicians try their best to listen to your problem and offer reasonable prices for the repair. Most minor repairs can be fixed right on the spot without even having to wait at all. When I have to get my car detailed at their service center, I am treated like royalty........I would have my car babied like no other from inside to out including under the hood. I have gone back there ever since and will be for a LONG time! I would also agree that Green's Toyota salesmen are very friendly and they try their best to get the lowest price on a car for you. Unlike Toyota of Nicholasville......where they rip every one off.....Green's is the best Toyota experience you can ever have! More