Greenacres Nissan

I should have done a better job reading all the negative reviews about Greenacres Nissan before I bought my car. If anyone from the dealership posts in a reply to this review that they would like to talk or reviews about Greenacres Nissan before I bought my car. If anyone from the dealership posts in a reply to this review that they would like to talk or regret my negative experience, don’t believe it. They’ve had 5 days to fix their problems and the dealership knows they are getting a bad review. I think they pride themselves on bad reviews – it means they scammed the customer and made the sale at all costs. So know that’s the goal at this dealership – not good reviews, not good customer service, not repeat business. They are a once and done dealership – and scam you for the highest prices. They have to since they don’t get any repeat business. 1) Their email does not work – there is no communicating with these guys other than calls that are convenient to their schedule, not yours. I sent about 10 emails in advance asking questions, trying to schedule a showing - not one response. 2) The base of my car was a great deal. But you can see their “fees” for yourself: $14,000 – selling price $1973 – safety and reconditioning $279 – taxable fees $999 – doc fee $1085 – tax $459 – non tax fees $18795 – total I said I would buy the car @ $18K even – and yes, I realize at least $2500 of these fees are ludicrous and a scam. My signature is on a piece of paper that has $18K written on it. But they refused to honor that price and insisted on charging the full $18,795. Frank and Serge are well aware this bad review is being published. 3) Bought the car on a Saturday and was definitely told they would clean it – I specifically asked. It’s a used car with some upholstery spots. They had 5 days – when I picked up the car, it was not cleaned. Then the salesperson lied twice “we didn’t have time” and when I said, um 5 days??? He said “we don’t really clean used cars”. How many more lies are in their playbook? I don’t know. First thing I did when I drove off the lot was schedule a detail for $170. So add that to the cost of the car. $5K in fees and taxes on a $14K car. Absurd. Stay away from this dealership unless you enjoy overpaying for your dirty car (during Covid, of all times) and being treated poorly. More

No mask, poor service! I couldn't have been more disappointed with the customer service given at Greenacres Nissan. Please be careful if you go into this dealership. When I couldn't have been more disappointed with the customer service given at Greenacres Nissan. Please be careful if you go into this dealership. When I asked the salesperson to please put on a mask for our meeting, she looked surprised, and then annoyed. I explained to her, it was for her protection, as well as mine. I had scheduled this appointment for an estimate on my car for a possible trade-in. I was shown the low offer in writing, but when she refused (after consulting her manager) to give me a copy, I left. Complete waste of my time. More

I did not think this process could be as simple as it was during these times I thank Nissan for making this quick, easy and safe!! during these times I thank Nissan for making this quick, easy and safe!! More

I just both a Nissan kicks 2019 (with 557 but suddenly change to 887 when I was closing the deal) a week ago. It was $20,000 cash but the day Before the price dropped $16,000 so I asked for the new deal. change to 887 when I was closing the deal) a week ago. It was $20,000 cash but the day Before the price dropped $16,000 so I asked for the new deal. I couldn’t get it. I was tie with them because I changed a previously car (Toyota Prius) that I bought with them. Now I see in Lorenzo Fort Laudardale Nissan kicks 2020 for less $20,000 for SR trim with 10 miles. I really dissatisfy with the service. Hi More

FAKE AD NISSAN ROGUE 2018 31000 MILES $5K THE DAY 2/24/2020 I WAS DEALING ABOUT 8:15 PM TOGETHER WITH MY FAMILY TO BUY A CAR IN CASH FOR MY WIFE, IT WAS A NISSAN ROGUE 2018, 31,000 MILES AT THE DAY 2/24/2020 I WAS DEALING ABOUT 8:15 PM TOGETHER WITH MY FAMILY TO BUY A CAR IN CASH FOR MY WIFE, IT WAS A NISSAN ROGUE 2018, 31,000 MILES AT THE PRICE OF MORE OR LESS THAN $ 5 THOUSAND DOLLARS THIS WAS SAYING THE INTERNET AD THE SAME THAT SENDS A MESSAGE AROUND 6PM SO THAT PLEASE COMMUNICATE WITH ME AND BE ABLE TO SEE THE CAR IF AVAILABLE, AS AT 7PM THE CARLOS CAR SELLER IS COMMUNICATED WITH ME AND KINDLY HE SAID THAT SUCH CAR WAS AVAILABLE AND REPEATED THE PRICE OF $ 5 THOUSAND DOLLARS IN 2018 AND THE MILLAGE 31000 THE SAME I ACCEPT AND LET US SEE US IN THE DEALER AND CALLED ME TO SEE US IN THE DEALER .... WE ARRIVED WITH THE DEALER MY WIFE AND MY TWO CHILDREN SMALL AROUND 8:15 PM EXCITED BECAUSE WE WOULD GET OUT WITH MAMA'S CAR AND TELL US THE SURPRISE THAT HAD BEEN A DEALER ERROR IN THE PRICE OF $ 5 THOUSAND CHANGES TO $ 16 THOUSAND HOW CAN IT BE POSSIBLE ? THAT TO ME IS CALLED CUSTOMER'S FALSE, DUMMY ANNOUNCEMENT, HOW POSSIBLE TO PLACE THE PRICES TO THE CARS ONLINE AND WHEN YOU ARRIVE AT THE DEALER IS FALSE IS NOT REAL IS ANOTHER PRICE GREATER! I ONLY ASK ASK THAT THE GOVERNMENT AGENCIES AS THE US CHAMBER OF COMMERCE TAKE THE CORRUPTING MEASURES AND THE GENERAL MANAGER OF THE DEALER AND INCLUSIVE THE SAME COORPORATION OF NISSAN AS NISSAN IS A MARK OF RENAME AND QUALITY BUT FOR GUILT OF THESE PERSONS AND LACK OF PROFESSIONALISM CUSTOMERS LEFT DISGUSTED AND WE FEEL SCAMED WITH ANNOUNCEMENTS THAT ARE NOT REAL AND ARE FULLY FALSE ... THANK YOU! I ASKED TO TALK TO THE GENERAL MANAGER AND I WAS TOLD THAT HE WAS MR JESUS ​​RODRIGUEZ HIM IS THE GENERAL SALES MANAGER NOT THE GENERAL MANAGER WHO KNEW WHAT HAPPENED BUT HE SAID THAT HE WAS BUSY IN OTHER WORDS HE DID NOT GIVE THE FACE AND ASKED FOR HIS BUSINESS CARD TO CALL THEN More

Complete waste of time..DO NOT TRUST THESE PEOPLE What a terrible, terrible experience with this place. It's almost unreal. I was looking to buy a Toyota Prius and they had one in stock which had th What a terrible, terrible experience with this place. It's almost unreal. I was looking to buy a Toyota Prius and they had one in stock which had the mileage and all the features I was looking for. I made an appointment to go in and see the car and get financing options, etc. I test drove the car and all seemed well, and I wanted to buy the car. I made one stipulation to these people which was that since the prius was a very specialty car with a hybrid electrical system, battery, etc? That I just wanted to have it checked out by a toyota dealer just to be safe that there were no issues with those systems. I sat down with the Manager Dane, who told me that having the car checked out would be no problem and I could bring it to Toyota before making the final buy. We then sat there for about an additional 3 hours negotiating rates, prices, they ran my credit (which by the way damages your credit every time you get an inquiry), and we came up with a final monthly payment, etc. Before I get to the worst part of this just know, DO NOT believe the advertised price they give you. Once you get in there the price of the car is one thing, but then they tack on $3 - $4000 in other "fees", which is bad business in my mind first of all. But I negotiated some of those fees down and we landed upon a payment and price I was OK with. Once this was done, i got on the phone with my insurance company right in front of them and got rates, etc and got that quote ready to go using the cars VIN, end everything was ready to go. I also called a local Toyota dealer right in front of the manager and the sales man and made an appointment to bring the car in the next day, since it was after 5pm and their service department was closed at that time. But they were willing to take me on Sunday, the next day to take a look at the car. With the entire deal ready to go, and the appointment made with toyota for the morning the next day? I shook hands with the salesman and the manager and we all agreed I would pick up the car the next day, and as long as Toyota gave the car a clean bill of health? I'd be buying it and driving it out of there Sunday afternoon. I probably spent 4 hours with them setting all this up, etc. The next day when I call the manager to tell him I'm going to be coming in to take the car in? I'm told: 'Oh yeah, sorry. We sold the car to someone else last night after you left...." WHAAAAATTTTT???????? After talking to someone for 4 hours, setting up a whole plan, my credit run and damaged, the deal negotiated, everything ready to go? The MOMENT I leave there, they sell the car to someone else. I have never in my life dealt with a company which is this dishonest in the way they do things. To make matters even worse? When I got on the phone with the manager again? It was like nothing had happened, as if I should have expected them to have sold the car out from under me, right after I left. It was an absolutely incredible conversation. After talking to a CUSTOMER for 4 hours and making an agreement with them? You would think MAYBE a reputable place might make a call to that customer BEFORE selling the car out from under them to another person. Had I KNOWN that the car would still be for sale after I left? I would have put a deposit down, something to hold the car. Not ONCE was I told that once I left, they were still going to look to sell the car to someone else. Never would that have entered my mind. WHO DOES BUSINESS LIKE THIS???!!???? UNBELIEVABLE Do yourself a favor? Look elsewhere to buy a new or used car. I now have wasted an entire day, my credit is damaged, I wasted other peoples time at Toyota setting a whole appointment up, and I have absolutely ZERO to show for this; all because I made the decision to try to deal with this very unscrupulous place. Dont trust them, and don't think that because they tell you something? That their words mean anything. They'll smile to your face, and talk a good game; But don't fall for it. DONT WIND UP LIKE ME FIND ANOTHER DEALER More

people make all the difference A very rough start with the two owners staying in absentia despite my 8 week saga without my car. They avoided my pleas for assistance and choked my w A very rough start with the two owners staying in absentia despite my 8 week saga without my car. They avoided my pleas for assistance and choked my wallet dry. Then, along came JOE"L PERKINS, new to Greenacres who literally renewed my faith in mankind. Broke, and mentally broken I had little faith I would get my car back but Joe'l asked to be given a chance. I said ok. Joe'l did what he said he would do, went above and beyond and delivered my car ...just what I wanted done, running strong, tight, and smooth! I don't know about anyone else, but if you are looking for performance, reliability, and safety, ask for Joe'l. He won't let you down. Jerry MacFarland More

Service rep Joe's Perkins did a great job helping diagnose and correct road noise problem. It was a pleasure working with him Len Tannen, Boynton Beach diagnose and correct road noise problem. It was a pleasure working with him Len Tannen, Boynton Beach More

I was hoping to be able to give 0 stars but the site will not allow it. Let me get to the point. This place from start to finish was a nightmare experience. First, our sales guy Roberto sells us a new Pathfi not allow it. Let me get to the point. This place from start to finish was a nightmare experience. First, our sales guy Roberto sells us a new Pathfinder with no mats. Went back a week later, and the response was, "oops, we dropped the ball." Next, we drive the car for a day, about 20 miles and the wheel starts shaking. My father almost went off the road. Turns out, the rotors were bad and the solution was to shave the rotors and not replace. Spoke to the dealer and Nissan directly but no one wanted to solve my problem. So now I am driving on shaven rotors on a brand new under 100 mile car. Every friend I told this to were shocked by the "Solution" Greenacres Nissan offered. But that's ok because all of my friends and my social media Friends are aware of how they treated me and said they would never do business with a place that would not budge on replacing the rotors on my brand new car. Finally, I am a repeat Nissan customer "From a different dealer" that I wish I went to instead of Greenacres, I was offered a $100 loyalty check. One and a half months went by and when I called they said they misplaced my W9 with my social and the copy of my license. Ray Lozano from sales and Ray from finance misplaced my private information. Ray from Finance was giving me the run around instead of jut taking care of my check and getting me out of his hair. After 10 calls or more calls, Beth from accounting (which I had to jump hoops to speak with) was able to get me the check. However, my social and copy of Picture ID (with my home address on it) is still missing. To sum this all up, I have never had such a horrible experience from start to finish than Greenacres Nissan. I know when I get a response on here, they will say we are so sorry, blah, blah, blah. I am done with the sorry's and the lack of experience from Greenacres Nissan. DO-NOT-SHOP-HERE. More

Avoid At all Costs Terrible experience from top to bottom. The sales representative was very unknowledgeable of the vehicle being test drove as well as not being a pleas Terrible experience from top to bottom. The sales representative was very unknowledgeable of the vehicle being test drove as well as not being a pleasant person. Then when it came to talking about financing the car and pricing, they obviously were just trying to rip me off. Before we went for the test drive I asked if there were dealer fees or any other hidden fee which I was told " no there are not". They brought the sales sheet out and gave me a dealer fee of $999 and a "recon" fee of $795. Then told me the best financing they can give me is 8%. I have a high credit score so I knew they were just trying to swindle me which I did not let them. I don't mind paying for what a vehicle is worth but to be treated with such disrespect in more ways than listed here and treated poorly by everyone there, I will never shop there again! Stay away at all costs. More