Back

Greene Ford Company - Service Center

Gainesville, GA

4.6
348 Reviews

348 Reviews of Greene Ford Company - Service Center

Sort by
July 25, 2025

Even though the service department was so busy, the guys did take the time to wait on me that day. I can't remember their names. Give them 5 stars!! More

by ahoward35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2025

Service Dept. is always prompt and courteous. Steve is so easy to talk to and he fixed my problem with minimum charge. More

by LINDAATLANIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in Service Dept.
Jul 20, 2025 -

Greene Ford Company responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Blain Latty Service Manager blainlatty@hotmail.com

July 13, 2025

Ask to look up some parts and looked like it hurt them to even look saying you need a vin number. Auto zone does better. More

by trot1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Forgot all names but I bought a few thing from this ford dealership should have learned my lesson the first time
Jul 16, 2025 -

Greene Ford Company responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Blain Latty Service Manager blainlatty@hotmail.com

May 30, 2025

Very unhelpful and condescending experience with their service guy. Told me my car’s issue was just standard operation, even with me providing proof, and wouldn’t even inspect it. Took it instead to Mall More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown, male service agent
Jun 02, 2025 -

Greene Ford Company responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Blain Latty Service Manager blainlatty@hotmail.com

May 10, 2025

I really like working with a family owned dealership. Always get great service from everyone. More

by PRASSEL3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Gurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Bullister is 5 stars
May 10, 2025 -

Greene Ford Company responded

Thank you for choosing Greene Ford Company. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Blain Latty Service Manager blainlatty@hotmail.com

May 10, 2025

Staff is courteous, polite and willing to answer any and all questions. Saved us money and I was in and out in no time More

by rsmith3838
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025 -

Greene Ford Company responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Blain Latty Service Manager blainlatty@hotmail.com

May 03, 2025

Feels like family there . No funny business there at all . From sales to service and part as well. Very nice place !!!! More

by abernathy351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Gurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025 -

Greene Ford Company responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Greene Ford Company, we look forward to having you as a valued customer for many years to come! Blain Latty Service Manager blainlatty@hotmail.com

April 08, 2025

It was a very pleasant visit. Everyone was courteous & professional. the service was completed in a timely manner. I will be a returning customer. More

by cynthiaann1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Greene Ford Company responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Greene Ford Company. Blain Latty Service Manager blainlatty@hotmail.com

April 08, 2025

Dealership experience was good, service department was ok, found grease on both door handles at pickup which could have been avoided. Communication regarding free service could have been better, expected More

by sohallbanker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Dodson
Apr 08, 2025 -

Greene Ford Company responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Greene Ford Company. We look forward to having you as one of our valued customers for many more years to come! Blain Latty Service Manager blainlatty@hotmail.com

February 26, 2025

Greene Ford did a great job communicating with me regarding the repairs needed and took care of my vehicle in a very timely manner. More

by smurray3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Greene
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Greene Jr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Greene Ford Company responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Greene Ford Company. Blain Latty Service Manager blainlatty@hotmail.com

1
...