Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
147 Reviews of Greentree Toyota - Service Center
Sort by
April 12, 2024
Katelyn was great - she was attentive listen to my needs - checked up on me during service and made sure my Rave4 was in top notch shape. - checked up on me during service and made sure my Rave4 was in top notch shape. More
by murraycapitol
Employees Worked With
Helpful March 30, 2024
The service was friendly and helpful. John and Casey went above and beyond what was expected. John and Casey went above and beyond what was expected. More
by sopdiva1
Employees Worked With
February 22, 2024
The Manager of the service department was deceitful and completed the paperwork his team filled out was full of inaccurate information. When I questioned him and the owner of the company they asked me to completed the paperwork his team filled out was full of inaccurate information. When I questioned him and the owner of the company they asked me to find a new place to service my three Toyotas. More
by HBLACKMAN
February 20, 2024
By far the worst experience I have had with a car dealership. The mistruths and threats were not appreciated. dealership. The mistruths and threats were not appreciated. More
by HBLACKMAN
February 20, 2024
The worst service I have ever received. Two different technicians went on a test drive and BOTH heard the noises. Mark Tinger then intervened and said neither tech heard any noises. Then Two different technicians went on a test drive and BOTH heard the noises. Mark Tinger then intervened and said neither tech heard any noises. Then when pushed with the facts he advised in writing that he and the techs took a ride with two other similar vehicles and the noise was the same. He also emailed and left a voice message threatening to call the police if I didnt return the loaner. I had told someone else earlier that I would need to keep the loaner until my car was fixed. Been waiting for the owner to call me back for a week. More
by HBLACKMAN
January 09, 2024
1.9.24 PROACTIVE AUTO CARE - I worked remotely while my 2014 Prius C light bulbs were replaced today at Brookfield Greentree Toyota's Service Center. Excellent WIFI connectivity and comfortable seating & w 2014 Prius C light bulbs were replaced today at Brookfield Greentree Toyota's Service Center. Excellent WIFI connectivity and comfortable seating & work desks make it convenient. Consistent, excellent service makes me a loyal fan. More
by Lisa White
Employees Worked With
September 14, 2023
9.13.23 PURRING PERFORMANCE 199,000 MILES NOW for my RELIABLE 2014 PRIUS C thanks to proactive maintenance - this time for an oil change & for new air filters. Together, Service Manager Tigner and Servi RELIABLE 2014 PRIUS C thanks to proactive maintenance - this time for an oil change & for new air filters. Together, Service Manager Tigner and Service Rep Schwab help me plan yearly & key milestone services that accommodate my cash flow. With their ongoing expert care, I expect to drive this auto for another 100,000 miles. Thank you Brookfield Greentree Toyota Service Center! More
by Lisa White
April 17, 2023
4.17.23 20 YEARS! Since 2003, Toyota professional & timely service protects my autos and me - 189,500 miles now with another 100k + expected for my 2O14 Prius (like my prior 2005 Prius that I drove saf timely service protects my autos and me - 189,500 miles now with another 100k + expected for my 2O14 Prius (like my prior 2005 Prius that I drove safely for 287,000 miles). Annually, Service Manager Tigner & Assistant Service Manager Schwab advise me on recommended car care. Service is planned to ease payment in sync with my budgeting. Today service included transmission and radiator fluid exchange, & an oil change along with routine multi-point inspection. In addition to excellent service, the Early Bird/Night Owl drop off option accommodates my schedule when regular hours are not convenient. I depend on Greentree Toyota Brookfield Service Center and highly recommend them. Thank You. 8.1.22 Professional service from start to finish. This time service advisor Kim delivered stellar, friendly, and on-time device for my oil change. I travel from NY. The excellent service makes well worth it. I return again and again. More
by Lisa White
March 21, 2023
I’d like to rate Greentree Toyota collision center at 4. 5 stars. Indeed, it took longer than usual time due to a long line and lack of parts. But my car (Lexus RX350) was fixed much better than I expected a 5 stars. Indeed, it took longer than usual time due to a long line and lack of parts. But my car (Lexus RX350) was fixed much better than I expected and I’m very happy with the result. Stuff is a very friendly and helpful. More
by Mike
Employees Worked With
