Greenville Hyundai - Service Center

Service is horrible, drop car off at 7:30 and didnt get looked at all day, leaving for another day. Causes great hardship and missing work. looked at all day, leaving for another day. Causes great hardship and missing work. More

I purchased my 2005 Sonata from Greenville, TX dealership. From day one I had AC fuse blow out several times each year. I'd take it in for service and still had the AC fuse blow. This year I had o dealership. From day one I had AC fuse blow out several times each year. I'd take it in for service and still had the AC fuse blow. This year I had one blow every time I turned it on for 3 days in a row! So I took it to the shop. They kept it 5 days!!! They told me the wiring was installed in reverse, and my cost would be $503. I inquired why should I pay anything since it was a factory error that I've lived with since 2005. They said, the warranty expired, the cost is my responsibility. Yet it was never found before! In addition, I was charged a $50 environmental fee. When I asked why, I was told they charge that for every vehicle that comes into their shop. And that it was a Environmental Agency fee requirement. I called TECU, they said they do not impose a mandatory charge for an environmental fee. 5 days and $503 dollars before I got the vehicle back because they couldn't find the problem in a timely manner. Deemed to be a factory problem, I called corporate, who said only the dealer ship can file factory assembly related problems. I informed Greenville Hyundai of this information and the reply I received was, " That's interesting, we don't do that but will look into it." I haven't heard any updates. Greenville Hyundai added and external fuse inline with the AC. I have yet to see it. Why would they do this? What the xxxxxxx engineering is this? They'll never get my business again! More

They never answer phones in finance and cancelled two different plans and they never send them in right away. It takes months to get anything done! I would never send anyone to this dealership. Love my c different plans and they never send them in right away. It takes months to get anything done! I would never send anyone to this dealership. Love my car, but it is not worth the headache of dealing with this dealership. More

Best service ever! While doing routine maintenance, they found a rats nest under my hood!!! Not only did they clean it out but Garrett took a pic for me to show my husband! He is always so kind and helpful found a rats nest under my hood!!! Not only did they clean it out but Garrett took a pic for me to show my husband! He is always so kind and helpful and shows honest concern for the customer! Thank you Garrett! More

Faulty work on my car caused to burn but they do nothing I had car there ievr 10 weeks they returned it faulty fit billed hyundaii 5800 new engine left me smoking car caught on fire next day. NOTHING DONE. S I had car there ievr 10 weeks they returned it faulty fit billed hyundaii 5800 new engine left me smoking car caught on fire next day. NOTHING DONE. SAY SORRY.. DONT BUT FROM THESE LOSERS THEY DINT CAR ON WORK OR SAFETY .. More

JUST GOOD SERVICE!!!!😊😊 I have been dealing with the Greenville Hyundai For two years, Now that new ownership have Come in, to take this dealership to the next Level, th I have been dealing with the Greenville Hyundai For two years, Now that new ownership have Come in, to take this dealership to the next Level, they have made a good impression on me. I would like to take time to give Thanks to Doug Patterson and his team, Thank you, Job Well Done you Guys keep up the good works. Good people's More

EXCELLENT SERVICE DEPARTMENT Chris in service was extremely friendly and knowledgeable. Very helpful and great experience. I would highly recommend them to anyone. Honest, genuin Chris in service was extremely friendly and knowledgeable. Very helpful and great experience. I would highly recommend them to anyone. Honest, genuine, caring, friendly staff. Went above and beyond their job details. I am super impressed. Great job Hyundai Greenville!!! More

Very bad C/s Terrible C/S if you go up there they are in meetings. If you call you get voicemail that's full. If you get someone they say sure and then they do not Terrible C/S if you go up there they are in meetings. If you call you get voicemail that's full. If you get someone they say sure and then they do nothing. Very disappointed after spending 25,000 for car More

The WORST service department We purchased a new Genesis from this dealership a few years ago and have had NOTHING but trouble with their service department. The car currently has We purchased a new Genesis from this dealership a few years ago and have had NOTHING but trouble with their service department. The car currently has a safety recall, and we can do nothing but leave a message for the service department and cannot even get a return phone call. This has been going on for several days. It had another recall awhile back, and I had to get in touch with the general manager of the dealership to get them to finish so we could get the car back. I am talking about days that they kept it not merely hours. More