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Greenville Toyota
Greenville, NC
352 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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352 Reviews of Greenville Toyota
August 30, 2013
When I called to inquire if the vehicle was still available, I was greeted on the phone by Ricky Atencia, one of the salesman. I told him I was coming from a distance of over 150 miles so I wanted t available, I was greeted on the phone by Ricky Atencia, one of the salesman. I told him I was coming from a distance of over 150 miles so I wanted to make sure this specific vehicle was still available. He politely put me on hold and made sure that the vehicle was indeed still there. When I got to the dealership he greeted me outside with the car I had inquired about. From the time I got to the dealership, everyone had time for my questions and Ricky was very knowledgeable about the vehicle which was a 2011 FJ Cruiser Trail Teams Edition. The test drive was very pleasant and Ricky explained all the finer aspects of the vehicle. The lending process was trouble free, the car was detailed beautifully and was ready to go when all the paperwork was done. I had rented a car from Enterprise to drive down in case I did buy the vehicle so I could take the FJ Cruiser home with me, ( did not have anyone to come with me that day as everyone had to work and I found the car late at night on the internet) Ricky took me to Enterprise to drop the rental off so my worries about that were taken care of. I would recommend this dealership, it's sales staff, Ricky, the lending officer, I apologize I do not remember his name , but he was great. ( if I find out what it is I will amend this posting). My daughter will be in the market for a new car later on this year and we will use this dealership and Ricky as a salesman when the time comes. Thank you to Greenville Toyota, Ricky Atencia, "the paperwork guy" and detailing crew, you made me very happy. Michele L Edwards More
by Prijon
Employees Worked With
Ricky Atencia
August 27, 2013
Mike Moffit and his team were awesome. They got me out of my upside down car and got me in a brand new Camry. I've never had a new car before and did not dream I was going to leave with one when I went, but my upside down car and got me in a brand new Camry. I've never had a new car before and did not dream I was going to leave with one when I went, but they did it. I love my new Camry and Mike. I will refer anyone that asks to him. More
by Charleyrn3
Employees Worked With
Sterling , Mike Moffitt
August 05, 2013
Todd and his associates worked very hard to make this deal happen. All were extremely helpful and coureous. They kept me informed every step of the way and followed up after the delivery of my 2013 Toyot deal happen. All were extremely helpful and coureous. They kept me informed every step of the way and followed up after the delivery of my 2013 Toyota Tundra. Todd even introduced me to the service, parts and general managers and provided instructions and details on how to arraign for service. I would highly recommend Greenville Toyota to anyone shopping for a new or pre-owned vehicle. More
by Tprwho638
Employees Worked With
Todd Bond
July 21, 2013
Gary was very personable and friendly. He was very knowledgeable about the vehicle; he reviewed all of the features, made sure I knew where they were and was comfortable with using them. Answered all knowledgeable about the vehicle; he reviewed all of the features, made sure I knew where they were and was comfortable with using them. Answered all the questions I had about the car, since I was transitioning from a truck and made sure I was comfortable with driving it and knew all of the safety features. Best car buying experience I have had. More
by only1eyev
Employees Worked With
Garry Purvis
July 12, 2013
Jerome was great to work with. I usually don't like going to dealerships because I feel they pressure one to buy that day. I did not get this from Jerome. I was pleasently suprised. Also I do not like going to dealerships because I feel they pressure one to buy that day. I did not get this from Jerome. I was pleasently suprised. Also I do not like the pressure to buy additional stuff and coverage. I was again surprised when I did not receive this from the sales staff. Best car buying experience I have had and I've bought quite a few cars in my 30+ years of driving. I have not had work done at this dealership thus the N/A rating for "quality of work". More
by cpaway
Employees Worked With
Jerome Cox
June 26, 2013
I went to the dealership for general maintenance, oil change, tire rotation. When I was given the paperwork to be seated, they told me that they would call my name when it was completed and it would be d change, tire rotation. When I was given the paperwork to be seated, they told me that they would call my name when it was completed and it would be done shortly, that was at 4:00 pm. While I was waiting, they were setting up for some kind of event and I was feeling very uncomfortable, as if I were intruding. They even began taking up chairs out of the waiting area and setting out pizzas. At 5:40 pm, as the service dept was closing at 6:00, the only remaining customer other than myself prompted me on how long I had been waiting and I told him almost 2 hours. He then suggested I go to maybe the billing department where you would pick up your paper work to check and see what was going on. When I asked, the lady told me that my car was indeed ready, I told her I had been waiting since 4:00 pm and she simply, said "Oh". I then asked how long my car had been ready, and she responded that she didn't know. Also, while walking to my car I nearly fell because they had sprayed water on the ground in the covered area where my car was. Had I not been a limber, young person, I could have easily fell. I felt like they didn't care about me because the work they were performing was free of charge, non-billable. I will not be buying another vehicle from this dealership as all of my encounters with them have been less than pleasant. More
by sheltonc07
Employees Worked With
Ricky Atencia, Service Department
June 15, 2013
On June 12, 2013 I was in need of a new vehicle and wasn't sure I could qualify for a loan. On my way to Greenville to run some errands I stopped in at Greenville Toyota and was met outside by Jerome C wasn't sure I could qualify for a loan. On my way to Greenville to run some errands I stopped in at Greenville Toyota and was met outside by Jerome Cox who offered his assistance. I explained to him what I was interested in and followed him inside where he began to record all the necessary information. A few minutes later he was taking me for a test drive and after selecting the vehicle I was interested in went back inside to finish the paper work. Within 1 1/2 hours I drove away in a 2013 Toyota Corolla. Mr. Cox was very professional , courteous and helpful during the entire transaction. I never thought it would be this simple to purchase a new vehicle. My hat's off to Jerome Cox and staff of Greenville Toyota for making this a very pleasant and satisfying experience. I highly recommend Greenville Toyota to anyone considering the purchase of a new vehicle. More
by macbrenda
Employees Worked With
Jerome Cox
June 06, 2013
Wonderful service and very quick,,Ricky was so attentive to us,,and ans all our questions,,so helpful and friendly,,he even helped us set up our phone for hands free in our new car...very professional to de to us,,and ans all our questions,,so helpful and friendly,,he even helped us set up our phone for hands free in our new car...very professional to deal with,,yet down to earth and so nice...We will def use him again when we buy another car...wonderful person!!!!...Also they got the mo. pymt we wanted ...love our new Toyota!!! More
by gumbo4
Employees Worked With
Ricky Atencia
May 12, 2013
This was our first experience with Greenville Toyota. Our salesman, Chad Miller, was friendly, courteous, professional, and able to answer all of our questions. My wife and I were treated as if we were Our salesman, Chad Miller, was friendly, courteous, professional, and able to answer all of our questions. My wife and I were treated as if we were already part of the Greenville Toyota Family and this was our first visit. We were impressed with the excellent customer service. It showed us that Greenville Toyota puts the customer first with a great "Toyota Team" approach. We will definitely refer our family and friends to Chad and the rest of the "Toyota Team." The May Family Chris, Jennifer and Mason More
by cjmay3495
Employees Worked With
Chad Miller, Craig Goess, Jr, Service Department
