Greenway Chevrolet of the Shoals

Got an email from Josh (GM) asking how he could earn my business after I did a carfax inquiry. Got Vince all the information he asked for and waited....and waited. Finally emailed Josh back and he called business after I did a carfax inquiry. Got Vince all the information he asked for and waited....and waited. Finally emailed Josh back and he called me....told me we were $12k apart on where I need to be. That tells me they are stealing (or trying to) trade-ins. Sure hate it b/c the RAM I was looking at was a sharp truck. Maybe some day they will figure out what it takes to sell a truck to someone who has bought one before......we don't do xx from management very well. More

Do not waste your time! 6 long hours later we went home with a car that we specifically went to get! And they literally add all kinds of crap there that desperate! They made 6 long hours later we went home with a car that we specifically went to get! And they literally add all kinds of crap there that desperate! They made us feel like we had no choice we just wanted to buy the car we drove several hours to get! The absolute worst car buying experience I’ve ever had and I’ve bought several new and used!!! No one should go through what we did! Also this is the nastiest new car dealership that I have ever stepped foot in! I repeat do not waste your time like we did just look elsewhere it will be worth it!! More

Caleb Albright and Nate were great my husband and I are so excited about our 2022 Chevy Equinox RS. Thank you all so much!!!! so excited about our 2022 Chevy Equinox RS. Thank you all so much!!!! More

Bought 2020 ram is 19,000 miles on it. Within one week the rear parking centers went out the radio and now it leaks oil. Apparently it’s been hit in the back which was not disclosed to me. Within one week the rear parking centers went out the radio and now it leaks oil. Apparently it’s been hit in the back which was not disclosed to me. I’ll be contacting an attorney do not buy from this dealership More

I was grateful for finding a new Tahoe in the service bay a week or so ago while buying a new transmission for my 2014 Silverado. Surprised to find it wasn't "spoken for" yet so after looking at it with the a week or so ago while buying a new transmission for my 2014 Silverado. Surprised to find it wasn't "spoken for" yet so after looking at it with the help of salesman Zachary Sparks, we worked a couple of days to close the deal. I am a second time owner of a Tahoe and I fully expect the same good reliability. I liked the experience at Greenway since there was no pressure on me by the sales team at Greenway. Nate (sorry, can't remember his last name) introduced himself to me as the dealership manager; seemed to be a nice guy! Worked with Josh (sorry, can't remember his last name) on the final figures and I'm appreciative of his willingness to work with me; nice guy! Don (sorry, can't remember his last name) the finance guru worked out the financing part of the deal and was pretty painless; nice guy! Last but not least, my salesman Zach; very personable young man and he has the right personality for his position. Very people oriented and he knew everything about my vehicle and explained it all. I left a garage door opener in my trade in and when I went to pick it up, he brought me a cell phone and charger cable too that I had left in the vehicle. Integrity & honesty; very encouraging!!! More

Was very satisfied with my experience at Greenway. I was looking for a Honda CRV with low mileage and in my budget. Caleb Albright (salesman) told me he would find me one and he delivered about a month lat looking for a Honda CRV with low mileage and in my budget. Caleb Albright (salesman) told me he would find me one and he delivered about a month later. Jake in finance was a real pleasure to deal with and so was the rest of the team. If your looking for a vehicle give Caleb Albright a shout, I am sure he will find you what your looking for. J. Henley More

Nate is NOT an honest person-it is the end of the month-he needs to sell cars to make his quota-my husband are looking for a NEW equinox- phone conversation with sales person-they have just we're loo month-he needs to sell cars to make his quota-my husband are looking for a NEW equinox- phone conversation with sales person-they have just we're looking for-it was a 2020 with 173 mi the deal to buy was one price ( written on the paper charged for all the options) cancelled the options the same day. We ended up financing 4,000 more because he lied and did NOT send the corrected info-will not return calls or correct the problem-the tax was wrong, the finance APR was wrong so we actually pd over 31,000 for a car that was quoted on paper for 4,000 less. Even the SALES person was different-stay away from this dealer-will keep fighting to get this fixed as promised! If I knew how to contact the owner of Greenway I sure would More

Mr. Nick is is very unprofessional.. I do appreciate Nate trying to resolve the issue. I will continue to push to have that man removed.. trying to resolve the issue. I will continue to push to have that man removed.. More