Greenway Dodge Chrysler Jeep

Car buying experience Thank you Justin for making my car buying experience so comfortable. You are very professional and very kind. See you in my next car buy. Thank you Justin for making my car buying experience so comfortable. You are very professional and very kind. See you in my next car buy. More

Total disrespect This is a 2014 grand caravan unit that was in for a recall I doubt the recall was even made The dashboard was indicating “oil change “ it was not This is a 2014 grand caravan unit that was in for a recall I doubt the recall was even made The dashboard was indicating “oil change “ it was not the case. I am very careful with my maintenance. There was a sticker with the date of the last oil changed performed . Most likely it was a reset matter that it was never done. Dissapointing The airbag light indicator was also on You would expect a suggestion , a comment , something from the technician. Result ? None not even a recommendation The driver side harness unit was damaged , online price ? Around 120.00. Dealership quote : 520.00. Do you think that you would be encouraged to spend that money in a place that you simply do not trust It is a pity that a domestic brand is losing so much customer base to foreign brands Will I buy a dodge product on the future ? No What did I buy it in the first place ? Will finish to pay it in 24 months instead of 72 which is an abusive loan which should also be illegal and dealers should not exist in the first place What would I expect ? Someone from corporate caring about his job to contact me , offer a sincere apology and do something about the airbag light and the oil change notification More

Review of Mr. Sherman Burrell To Greenway Management: I have worked with Mr. Sherman Burrell on a few other buys from Greenway Dodge Chrysler Jeep. I am glad every time I step thr To Greenway Management: I have worked with Mr. Sherman Burrell on a few other buys from Greenway Dodge Chrysler Jeep. I am glad every time I step through the door and know that he is there to take care of whatever it is that I may need. He is honest, forthright, and carries himself in a most professional manner. He is one of the hardest working sales representatives I have ever encountered and his attention to detail is what keeps me coming back to Greenway. As a senior manager I can appreciate the way he handles the process and I am made to feel that my time is important. I am hoping that someone in a position of authority might take the time to read what I have said about Mr. Sherman Burrell. Please contact me if you have any questions about what I have written here. Sincerely, Stan W. More

STOP STOP DO NOT BUY HERE. egotistical sales manager I wouldn't no way shape or form request this dealership to any of my friends if you're looking for fast reliable honest sales staff do not shop here I wouldn't no way shape or form request this dealership to any of my friends if you're looking for fast reliable honest sales staff do not shop here and the online shopping help here was the worst I have ever seen. Emails form the manager Were lies and misleading..: More

Poor customer service The goal of Greenway service is to upsell all customers. They have no intention to help the customer. I've always described these people as thieves. The goal of Greenway service is to upsell all customers. They have no intention to help the customer. I've always described these people as thieves. This time I had a thermos of coffee in the car. Someone in the service department stole my coffee. They really are thieves. More

What a joke. I received a coupon the same day for 10% off service. The email said we missed you and your truck needs an oil change. I used the link to make an appo I received a coupon the same day for 10% off service. The email said we missed you and your truck needs an oil change. I used the link to make an appointment. When was time to pay i pressented the coupon and the cashier had no clue what to do and had to ask for help and seemed like nobody knew and they finally told me I needed to present in begging and doesn’t work on oil changes. They also said its only a couple of bucks anyway. WELL then if was only a couple of bucks you should have given to me instead of leaving me feeling tricked and unlikely to come back. But dont worry i will tell everyone i know. Ridiculous. More

Deceptive Sales Practices Greenway Jeep Dodge engages in deceptive sales practices. I asked for a quote on a 2” hitch receiver to enable me to put a cargo rack on the back of m Greenway Jeep Dodge engages in deceptive sales practices. I asked for a quote on a 2” hitch receiver to enable me to put a cargo rack on the back of my Jeep. I showed Royce Thompson and a man in parts a picture of the cargo rack from the Quadratic website. I couldn’t have been clearer on what I wanted. Royce Thompson gave me a quote for the hitch receiver and a wiring harness. It was presented in a manner that led me to believe it was a package. I don’t know a lot about cars... I have never put a hitch receiver on or owned anything towable. I thought that I must need to have a wiring harness with a hitch receiver for it to be legal. Again the wiring harness was presented to me as a package. I agreed to have the receiver and the wiring harness installed which involves 4 hours of labor for a cost of over $900. After thinking about it I googled “Do I need a wiring harness with a hitch receiver?” It was clear that I didn’t need to have the wiring harness installed. After discussion with Royce Thompson I only had the hitch receiver put on. The cost of service was $660. At no time did I indicate I would be towing anything. I was almost sold something I didn’t want or ask for. The big deception was in how it was presented. It was presented as a package not as a separate optional purchase to a hitch receiver. I will be filing a complaint with the Florida Attorney General’s office. Your organization is not honest, fair or decent. The sales practices that you engage in need to be known. I can only imagine how many people are taken advantage of. Needless to say, I will take my business elsewhere. More

Great service from Royce and the crew Very great service great people clean place welcome was very sincere and a jolly person that Royce is . May buy a newer car or truck next year Very great service great people clean place welcome was very sincere and a jolly person that Royce is . May buy a newer car or truck next year More

Great experiance Leased a new Jeep and Justin handled everything in a professional manner. I texted him several times to make sure vehicle was at dealership as adverti Leased a new Jeep and Justin handled everything in a professional manner. I texted him several times to make sure vehicle was at dealership as advertised and Justin delivered as promised. Great experience working with Justin and Greenway Dodge - this is our second lease at from them and I recommend them to my friends and associates. More

No pressure Michael was Great! He explained the vehicle in detail and I did not feel pressured like I did at other dealerships I went to. I felt very comfortable Michael was Great! He explained the vehicle in detail and I did not feel pressured like I did at other dealerships I went to. I felt very comfortable purchasing from him. This was the third dealership I came to and I was relieved to have him assist me with the purchase as you can tell he wasn't anxious to get the sale. He was very understanding and reasonable. More