Greenway Dodge Chrysler Jeep

Bait and Switch!!!! at Greenway Dodge Orlando I went to test drive and buy a car on 4/11/2014 at Greenway Dodge East Orlando posted on AutoTrader.com a new Dodge Challenger Shaker 2014, to make su I went to test drive and buy a car on 4/11/2014 at Greenway Dodge East Orlando posted on AutoTrader.com a new Dodge Challenger Shaker 2014, to make sure they sill have the vehicle I head over and test drive, the online price was way lower $35k plus, when I went to the dealer , Noel Brookins as a "good sales man" got the car ready for test drive... after test drive I ask him about the price of the car "the real price" and explained to him that the reason I went there was because the "online special" , Noel told me that "I cant trust the online special because they will put all applicable incentives and I didn't qualify incentives" and he turned rude ... Kevin Marlenton tried to sale me the car upon the MSRP of $41k plus ... finally I left ... without a car knowing that this was a Scam Practice Called Bait And Switch!!!! After leaving the dealer and having a smarthphone ! I checked that the car I saw was still posted at the price of $35kish and send a email for more information.... but you can guess Right !!!! as up today I been IGNORED.... yes a possible buyer ignored by the online department... But wait there is more ... less then an hour later after I left the car dealer THE ONLINE PRICE WAS CHANGED TO MSRP!!!!! AS OFF TODAY I BEEN IGNORED BY ALL EMPLOYEES at GREENWAY DODGE INCLUDING MANAGERS as the Internet Sales Manager Orlando Soto again IGNORED!!!! The lack of response and actions speaks for themselves! My advice to all car shoppers is go with Honest Dealers Definitely do not go to GREENWAY DODGE!!!! RED Light!!!! D isn't for Dodge is for DISHONEST!!!! you expected this for small car dealers kind of buy here pay here but what a Shame Right !???? BTW They know who I AM!!!! More

Blessed My salesman,Victor Akimov,was a true blessing. I wasn't able to keep my original appointment. When I finally arrived, he was very pleasant. Victor nev My salesman,Victor Akimov,was a true blessing. I wasn't able to keep my original appointment. When I finally arrived, he was very pleasant. Victor never made me feel like I was being pushed into something. My request were not ignored and Victor did everything to satisfy what I was looking for. He made my experience one I will never forget. I will recommend him to everyone I know. More

Great Work! We have been loyal customers with this Dodge dealership for many years. The staff is very friendly. They give great incentives to past customers, whi We have been loyal customers with this Dodge dealership for many years. The staff is very friendly. They give great incentives to past customers, which is an added bonus. We will continue to buy and service our Dodge at this dealership. More

Quick sale Victor met me at the door coming in, very friendly. Asked what I was looking for.......told him wife's car was wrecked and wanted to replace with sam Victor met me at the door coming in, very friendly. Asked what I was looking for.......told him wife's car was wrecked and wanted to replace with same year, make, model, equipment and for the price the insurance company offered for settlement. Found the exact car for the right money and had us out the door in about an hour! Best sales experience I have ever had in my 64 years! Victor was a pleasure to work with and is sure to get my next car sales. More

This dealership was hired to fix the problem I was having on my dodge 1500. Long story short they charged over $400 and didn't resolve the problem. Even worse than that they ran tolls while they were returni on my dodge 1500. Long story short they charged over $400 and didn't resolve the problem. Even worse than that they ran tolls while they were returning my truck and won't pay the fines. I have sent the receipts to the service rep, the service manager, and the service director. No resolution yet. This was in Nov 13 today is Mar 14. Don't go to this dealership. More

My experience with Scott and Greenway is defiantly 5 star. There was no waiting around, Scott showed me exactly what I wanted and then made it mine. I also noticed other customers having the same exper star. There was no waiting around, Scott showed me exactly what I wanted and then made it mine. I also noticed other customers having the same experience. Also the selection at Greenway Dodge was incredible. More

I absolutely have to write this review because no one could ever have convinced me that a dealership like Greenway Dodge existed anywhere on the planet, and I've seen quite a few dealerships in my year could ever have convinced me that a dealership like Greenway Dodge existed anywhere on the planet, and I've seen quite a few dealerships in my years although I had no experience with Greenway prior to now. I'm sure some of the salespersons and managers from other dealerships still remember me but certainly not in a good way. To make matters even more difficult for the salesperson and anyone else who has to deal with me, this purchase was for my wife so I'm even a worse customer when that's the case. I don't ever buy a car without knowing exactly what I want down to the smallest detail so I'm generally a salesperson's and manager's worst nightmare and proud of it. It typically only takes one move to try to convince me to accept anything different after all my research and I'm immediately out the door. I know what I want and that's what I'm going to buy regardless of how long it takes or how many frustrated people I leave along the way. After all the research on the particular car we wanted for my wife, we found that this was going to be a lot more difficult than we initially thought just because there was so little inventory that matched our criteria, and each dealership had the attitude that they were siting on a gold mine with the low inventory situation, although I certainly wasn't dumb enough to point that out. Then the inevitable "monkey wrench" was thrown into the situation when I had to have unplanned surgery just as I was actually ready to start hitting the road and traveling to dealerships. It was starting to seem like this just wasn't meant to be and I would have to reset the clock and start over in the future.. Although still recovering from the surgery and using a wheelchair and a walker for the first time in my life, I did an Internet search and saw that Greenway Dodge had what appeared to be the exact car we wanted in their inventory with a price matching very closely to what I had calculated as fair to both the dealership and me. I knew I was pushing it but I called the dealership and spoke to a lady named Evalina to see if the car was still in their inventory and things just got better from there. After explaining my situation with the lack of mobility, she set up an appointment with Ron Griffin to see the car just a couple of hours later. Ron called me at my home, gave me directions right down to which entrance door to use and assured me he would meet my wife and me there and have the car ready for inspection. Since my wife and I are both mechanics, I had no qualms with her doing the engine and drive train inspections since I was confined to that infernal wheelchair. We've gotten the inspections down to an art over the years and I trust my wife's judgement implicitly. She will find things the mechanics missed and usually knows more about the car than anyone. Yep, she's actually pickier than me when it comes to inspections. When we arrived at Greenway, Ron met us at the door as promised and introduced us to Victor Akimov, who is no doubt the most professional salesperson I've ever met at any dealership or any other business. When we were ready for the test drive, Victor loaded the wheelchair in the trunk, my wife took the wheel, and we were off. After arriving back at the dealership, I asked Victor to give us his best price because I was wearing down from the surgery and shouldn't even have been out of the house except for the fact that this was probably the only shot I would get at this particular car for a long time to come. In any event, for the first time in my car-buying life, we were within $100 of each other on the price and it was a done deal. My wife wrote the check, Maribel took care of all the paperwork including a glitch by our bank regarding the check, and we were home before 6 PM. Never in 30 years have I had such a smooth, professional experience buying a vehicle. The fact that the dealership is able to put together such an incredible team of professionals like this is next to impossible and I know that from my own experience in the business world. The ratings don't go near high enough to give them the true recognition they deserve, but I'd challenge anyone in any business to even try to compete with this team. I highly recommend this dealership! More

Drove from an hour away to get here, David was awesome! He really listens to what you want (and don't want) and he isn't there to waste your time. We had a horrible experience at a local Toyota dealership He really listens to what you want (and don't want) and he isn't there to waste your time. We had a horrible experience at a local Toyota dealership. We got so much more than we anticipated, great deal, great customer service. Totally worth the drive! Very happy customer! More

Scott Sheffield was an awesome salesman! He was very friendly and we enjoyed working with him. His service made up for our experience with the finance department. friendly and we enjoyed working with him. His service made up for our experience with the finance department. More

My son and I came in for a car for him. Hiram Gonzalez and the other staff we dealt with were terrific to work with, and understanding of our particular situation. Thanks to him and the dealership my son and the other staff we dealt with were terrific to work with, and understanding of our particular situation. Thanks to him and the dealership my son has a car he is enjoying. More