Greenway Dodge Chrysler Jeep

I just needed a new key for my car. I called to get the price and how long it would take last week. I was quoted a price over the phone for both the key and the "programming fee", and was also told that it price and how long it would take last week. I was quoted a price over the phone for both the key and the "programming fee", and was also told that it would take about 45 min to complete. I made an apppointment and when I got to the dealership they said it would take about an hour. Well I waited an hour and 45 min before they came back and told me another price, double what they told me over the phone, and that I would have to wait another 30 min before it was done. At this point I have wasted almost 2 hours of my time and I still have no key for my car, so basically I have to pay their price to have them do it. Well another 45 min goes by and finally they are finished with my car. I then leave and go somewhere else to get an oil change, where they tell me that my license plate light is out. I look at my paperwork from Greenway where they supposedly do a full vehicle check...and sure enough it was have written on there that the light was out, but they never mentioned it to me. They actually didnt mention anything that was on the check list...and as it turns out, the light was just loose and not out at all. This place has extremely poor customer service, so dont be fooled by their "complementary" snack bar. I'd rather pay the $2.00 for a soda and have decent customer service. While I was sitting in the "lounge" area, I was talking with a few other customers that were having similar issues to mine so clearly I'm not the only one. More

i already wrote my review on facebook,and will continue to let people know every time i see your dealership come up untill u get at tge very least some kind of apoligy. to let people know every time i see your dealership come up untill u get at tge very least some kind of apoligy. More

I wasn't really ready to purchase when I went into greenway. Victor convinced me to sit down with him and talk about some terms and the experience turned out wonderful. The entire staff was so helpf greenway. Victor convinced me to sit down with him and talk about some terms and the experience turned out wonderful. The entire staff was so helpful and friendly they made my first solo car buying experience very relaxed and confortable. Thank you Victor and greenway staff members, I will definitely recomend buying a car from you all to my friends. More

David Pittman was very nice, I enjoyed working with David. He and the staff there made my service exp very easy for my husband and myself. We will be sure to see David in the future. Thanks for being t David. He and the staff there made my service exp very easy for my husband and myself. We will be sure to see David in the future. Thanks for being there. Lacy2488 More

Kevin was very helpful even though I wasn't looking for a new car. I had come to the dealership for maintenance service and ended up leaving with a new car. He was very straightforward and very personable. new car. I had come to the dealership for maintenance service and ended up leaving with a new car. He was very straightforward and very personable. More

After having to purchase 4 rear tires due to nails, screws and other debris for my wifes car (Nissan 350Z Nismo), I decided it was time to get a vehicle that the tires did not cost $500 per. She voiced screws and other debris for my wifes car (Nissan 350Z Nismo), I decided it was time to get a vehicle that the tires did not cost $500 per. She voiced her opinion on wanting an SUV... After seeing numerous commercials about special financing and rebates for Jeeps, we decided to look. Greenway was the first and only dealership we went to. We were happy with the selection, the approach of Victor and his willingness to help us. After dickering over the trade value and price of the new vehicle (which always happens) an arrangement was made and the deal was sealed. We are now the proud owners of a 2011 Jeep Grand Cherokee Overland. Thanks to Victor and Eric for making this purchase pleasant and one of ease. I will recommend Greenway and Victor to friends and feel good about doing it!!! More

Thank you David Pittman, you were a big help with the questions I had on my Jeep Cherokee. You have earned a new customer. I will see you for my next service, thanks again. Kevin questions I had on my Jeep Cherokee. You have earned a new customer. I will see you for my next service, thanks again. Kevin More

I recently purchased my Grand Caravan from this dealership. Mr. John Ullman was very cooperative and addressed all my concerns. He helped me get a good price on the vehicle as well as for my trade- dealership. Mr. John Ullman was very cooperative and addressed all my concerns. He helped me get a good price on the vehicle as well as for my trade-in. More

I came to Greenway CDJ on 02/11/2012 for a service check and oil change. Right away I was treated very professionally and respectfully. The service representative (Penni Deldago) was more than happy to wait and oil change. Right away I was treated very professionally and respectfully. The service representative (Penni Deldago) was more than happy to wait on me. She was very honest and forthright with her response to my questions. She even advised me of special offers that the service department was offering. After checking in, she assured me that the service would not take long, and I would be out in no time. 45 minutes later my truck was brought out to the front. She explained the work that was done and advised that everything checked out fine. I was even told about the rewards card which i didn't realized I had. She made the trip a very enjoyable experience. I will recommend all my family and friends to the service department. Looking forward to bringing my truck to your service department again. More

I don't typically write reviews, but after my experience a couple of weeks ago at Greenway Dodge I felt it was necessary. I live in Atlanta but couldn't find a deal even close to what Ron Griffin offered me a couple of weeks ago at Greenway Dodge I felt it was necessary. I live in Atlanta but couldn't find a deal even close to what Ron Griffin offered me for my 2012 Limited Jeep Grand Cherokee. The long trip down there was well worth it, the car was exactly what I wanted and Ron was true to his word. No hidden fees. He worked very hard to get me the best price to fit my budget. Ron was very organized, informative, and professional. He made the process easy and fun. Young, laid back, cool. I would recommend working with him if you're planning to do business with Greenway. More