Greenway Dodge Chrysler Jeep

From 5 stars to -1 star. On my first visit I had a great experience. Over the past 3 years they have been horrible. They have no problem taking advantage of warranties to boo On my first visit I had a great experience. Over the past 3 years they have been horrible. They have no problem taking advantage of warranties to boost their numbers. They have actually changed both control arms in 1000 miles. I never brought it in for control arms. No matter what my car went in for it took forever to get it back. I mean weeks. The know nothing about LOYALTY. I finally gave up on the last year BUT an oil pump they replaced last year failed. Exactly 1 year. It was still under Chrysler warranty so I had to bring it back. The job calls for 5 hours, they had my car almost 3 weeks. No one ever called me to keep me updated. I only received text replies after texting and texting and calling and calling. No one explained anything to me. Luckily I am familiar with the job. If you get a GREAT DEAL on a car purchase, GO FOR IT, Than get it serviced at Orlando Dodge. The service advisors appear to be all kids in their 20s. They don't even try to act like they know what's happening. I even left a message for the Service Manager to call me but he didn't. Go figure. I could name names but I don't want to put anyone's career in Jeopardy. I am never going back, even if it's for something they did. Do yourself a favor and go elsewhere More

Extremely helpful and informative gave me a answer for everything I asked for and even did more. everything I asked for and even did more. More

This was by far the best car buying/leasing experience we’ve had. Laid back / no pressure atmosphere, friendly staff, and fast service. Typically the car buying experience is several hours, this was lass we’ve had. Laid back / no pressure atmosphere, friendly staff, and fast service. Typically the car buying experience is several hours, this was lass than 1 hour! More

Mike in used car sales is the absolute best. No high pressure selling whatsoever, but rather very customer focused and patient. So refreshing and equally knowledgeable. Very much appreciate h No high pressure selling whatsoever, but rather very customer focused and patient. So refreshing and equally knowledgeable. Very much appreciate his manager’s Tyrone’s work in getting a deal done. They also took the time to drive the car to my house. Can’t beat it! More

They basically refused to fix my car while it was under warranty then the problem progressed to the point where it broke down the moment my warranty ended. There were two recalls on this vehicle before it warranty then the problem progressed to the point where it broke down the moment my warranty ended. There were two recalls on this vehicle before it was three years old. It stopped driving at five years after being bought brand new. They claim there was no issue, but I went back several times insisting there was (you'd think with all of the recalls they'd look a little harder). Then they charged me almost double what the part should have cost, plus an extra $1500 in labor (less than a day's work) and NOW! items are missing from my car when I pick it up. I am just done with Greenway. I will be going to regional and I will also be filing suit in small claims for the missing items. This dealership should be closed. More

Excellent service and a great experience overall. Jean was very helpful and resourceful, answered all my questions. Highly recommended. Jean was very helpful and resourceful, answered all my questions. Highly recommended. More

Made the car buying process so much easier! Wouldn’t recommend anyone else! Thank you! Wouldn’t recommend anyone else! Thank you! More

Jose Rodriguez did a great job helping me finding and buying my first car, I love my new Challenger buying my first car, I love my new Challenger More

Jean was great i really appreciate his help today, and the new car manager is awesome too the new car manager is awesome too More

I just wanted to take a minute to rate my recent experience at Greenway. As you can see I gave it 5 Stars. This was a very smooth process from beginning to end. More specifically I would like give h experience at Greenway. As you can see I gave it 5 Stars. This was a very smooth process from beginning to end. More specifically I would like give high praise to my salesman, Victor Akimov. Not only was he extremely genuine and a gentleman to me, but also a true professional. the more time that I spent talking to Victor about my situation at that time the more inclined I became. His 11 years of knowledge and experience in auto sales was far superior to that of the salesman that I encountered at other local dealerships. His approach is quite relaxed and there was no pressure from him at all. After doing my homework and shopping around I knew the deal that I needed to make things work for me. At no time did I have to go to the mat with Victor to get that deal. He found a way to make it work in my favor and I couldn't have asked for much more than that. Not only did I get to leave Greenway with an use Dodge Ram truck 2019, but I also left with my dignity still in tact. Thank you Victor. Finally, this would not have been possible without his help. Thank you for your patience and for staying late to wrap up the deal. Shannell Scott. More