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Greenway Dodge Chrysler Jeep

Orlando, FL

4.1
3,200 Reviews
Orlando, Florida's award-winning Dodge Chrysler Jeep dealer. Greenway Dodge Chrysler Jeep firmly believes that with our low competitive vehicle pricing, superior service, and award-winning employees, we will continue to earn your business year after year. Greenway Dodge Chrysler Jeep provides the best new and used car inventory for all residents of Orlando and the surrounding Central Florida area. Our knowledgeable sales staff will provide you with a no obligation, no haggle price quote up front. Come in and experience what sets Greenway apart from the other local dealers! Contact our Internet Sales Director Julio Cartagena at 877-869-6499
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9051 East Colonial Drive

Orlando, FL

32817

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Showing 3,200 reviews

April 14, 2022

From 5 stars to -1 star. On my first visit I had a great experience. Over the past 3 years they have been horrible. They have no problem taking advantage of warranties to boo More

by Jonrocco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carson.
May 12, 2022 -

Greenway Dodge Chrysler Jeep responded

As you can imagine, this is not the feedback we hope to see. I want to sincerely apologize for the issues you've run into working with our service department. We expect our customers to receive knowledgeable, communicative service and clearly we let you down. I understand that we've lost your business, but we will use this feedback to improve moving forward. Thank you for reaching out, George Uvalle - Service Manager - 407-275-3200 x4796

April 14, 2022

Extremely helpful and informative gave me a answer for everything I asked for and even did more. More

by Donald
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teeko Thompson
Apr 14, 2022 -

Greenway Dodge Chrysler Jeep responded

Donald, thank you for the great review! We're glad that the team was helpful and nice to work with. See you next time here at Greenway Dodge Chrysler Jeep Ram!

April 13, 2022

This was by far the best car buying/leasing experience we’ve had. Laid back / no pressure atmosphere, friendly staff, and fast service. Typically the car buying experience is several hours, this was lass More

by Will
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teeko Thompson
Apr 13, 2022 -

Greenway Dodge Chrysler Jeep responded

Congratulations, Will, on your new car! We couldn't be happier to read that your experience was five-star worthy and the Greenway Dodge Chrysler Jeep Ram team left a fantastic impression. Thanks for your business!

April 10, 2022

Mike in used car sales is the absolute best. No high pressure selling whatsoever, but rather very customer focused and patient. So refreshing and equally knowledgeable. Very much appreciate h More

by Mike the buyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in used cars sales!!!
Apr 11, 2022 -

Greenway Dodge Chrysler Jeep responded

We love to hear that you received informative, pressure-free service from Mike and Tyrone. Thank you for shopping at Greenway Dodge Chrysler Jeep Ram and supporting us with a wonderful review! We hope for the chance to work together in the future.

April 02, 2022

They basically refused to fix my car while it was under warranty then the problem progressed to the point where it broke down the moment my warranty ended. There were two recalls on this vehicle before it More

by thepointlessmatters
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carson and his supervisor.
Apr 18, 2022 -

Greenway Dodge Chrysler Jeep responded

As you can imagine, this feedback is very concerning and if there was an oversight on our end, I apologize. I would also like to address the matter of your stolen items directly. Since I am unable to find your contact information from this review, would you please consider giving me a call when you have the chance? Thank you, George Uvalle - Service Manager - 407-275-3200 x4796

Apr 19, 2022 -

thepointlessmatters responded

This is almost a month ago now, bud. Your service manager minimized my complaint, verified NONE of the details I told him were verifiable, and then told me there was nothing they could do. So, I went to regional. I'll let them and court handle it. Thanks though. It would be really great if customers didn't have to drag your dealerships name through the mud to get what they paid for.

May 24, 2022 -

thepointlessmatters responded

It turns out the brake pads were moved to a rarely used compartment in my vehicle, therefore I'd like to apologize for accusing the staff at Greenway of theft. However, the service in question still remains borderline theft in my experience and I still will not be returning. They did not address the lights on my dash, nor the ever increasing vibration that is probably due to motor mounts going bad on a brand new vehicle..... Worst vehicle buying experience I've ever had, but I can't blame that on Greenway. Just the service after. Warranties are basically worthless if you don't have a good dealership to service your vehicle because after going to them 3-5 times, the amount of problems a 2015 vehicle has had in it's first 3 years, is just ridiculous and unheard of. So I won't be buying from jeep again either. Regardless, I apologize for the accusation. Greenways service department still has a lot of work to do, but luckily theft isn't one of the things that needs addressing. Thank you.

April 02, 2022

Excellent service and a great experience overall. Jean was very helpful and resourceful, answered all my questions. Highly recommended. More

by Hjavi87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Petit-Frere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2022 -

Greenway Dodge Chrysler Jeep responded

We're always happy to take the time needed to ensure your questions are answered, and you have all the information you need to make a confident purchase. We're glad Jean's expertise impressed you, and the whole Greenway Dodge Chrysler Jeep Ram team wishes you many miles of joy in your new ride!

March 30, 2022

Made the car buying process so much easier! Wouldn’t recommend anyone else! Thank you! More

by Becca Kilgore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Petit-Frere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Thompson
Mar 31, 2022 -

Greenway Dodge Chrysler Jeep responded

We love making the car-buying process a breeze for our clients! Thank you for the amazing review, Becca, and congratulations on the new wheels! We hope you enjoy them for many miles to come. - the Greenway Dodge Chrysler Jeep Ram team

March 30, 2022

Jose Rodriguez did a great job helping me finding and buying my first car, I love my new Challenger More

by Victor Galindo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Rodriguez
Mar 30, 2022 -

Greenway Dodge Chrysler Jeep responded

Victor, thank you for the great review! We appreciate your support and are happy to hear that you found the right vehicle working with Jose. Drive safely in your new Dodge Challenger, and we hope to see you back again at Greenway Dodge Chrysler Jeep Ram!

March 24, 2022

Jean was great i really appreciate his help today, and the new car manager is awesome too More

by Red1varner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Petit-Frere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Greenway Dodge Chrysler Jeep responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with Jean and the Greenway Dodge Chrysler Jeep Ram team. Drive safely, and we hope to see you back again down the road!

March 24, 2022

I just wanted to take a minute to rate my recent experience at Greenway. As you can see I gave it 5 Stars. This was a very smooth process from beginning to end. More specifically I would like give h More

by Shannell Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Akimov
Mar 24, 2022 -

Greenway Dodge Chrysler Jeep responded

Shannell, It sounds like you had an exceptional buying experience with Victor. We couldn't agree more that he continues to go above and beyond for each of our guests, and we're thrilled his commitment to great customer service stood out to you. Enjoy your new-to-you Dodge Ram truck and thank you for choosing Greenway Dodge Chrysler Jeep Ram!

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