Greenway Dodge Chrysler Jeep - Service Center

new oil leak after servive I took my 2013 Chrysler T & C in for an oil change. When I left, I had an oil leak. I took it back to the service department. The said there was an I took my 2013 Chrysler T & C in for an oil change. When I left, I had an oil leak. I took it back to the service department. The said there was an oil leak around the oil filter. They said that there were three O-rings around the bottom of the filter housing that go bad. When I took my car in there was not leak, now I have oil leaking on the ground under my car. They could fix it but there would be a cost. I do not believe in coincidences. The leak start immediately after service and I received no help with a problem the service department created. C16572 After I submitted my concerns, the Service Manage, George, wrote that I should call him. So I tried to call him to discuss the instant leak. Over a seven business-day period, I left a message five times. Two were voice mails, and three were contacts with someone from the service department. They promised he would call me back. He didn't! I now have a car with a very heavy leak and no one to turn to. (updated 1/20/20) More

Very Happy with Service Department After being very unhappy with the service department where I recently purchased my Jeep, I went looking for another dealer to service my vehicle. I am After being very unhappy with the service department where I recently purchased my Jeep, I went looking for another dealer to service my vehicle. I am glad I ended up at Greenway. Henry, the service representative I dealt with went above and beyond to answer my questions and ensure my Jeep is in perfect working order. Henry went so far as to ensure that I receive the free oil changes my vehicle is entitled to. After my terrible experience at the dealer where I purchase my car, Greenway restored my faith in car dealers. More

Typical Service Department Hustle Along with Long Waits I waited at the dealership for over 3 hours for an oil change and tire rotation, after being told it would take 90 minutes. I came in for an oil chang I waited at the dealership for over 3 hours for an oil change and tire rotation, after being told it would take 90 minutes. I came in for an oil change and tire rotation and if I would have agreed to everything the rep said my truck needed, I would have ended up paying over $600. This is for a truck that is less than a year old with drastically lower mileage than average. No thanks, I'll take my vehicle(s) elsewhere. More

excellent service the facilities of the service area are excellent and those who work in that area are friendly, and when one has a concern for their vehicle they clari the facilities of the service area are excellent and those who work in that area are friendly, and when one has a concern for their vehicle they clarify their concern More

Great service , very professional, keep you updated on your service on your vehicle. Very clean facility. I do recommend Greenway to our friends all the time. , very professional, keep you updated on your service on your vehicle. Very clean facility. I do recommend Greenway to our friends all the time. More

Great service A solid visit to the dealership service dept , with no B.S. made my appointment, was promptly met on arrival. Got it in the shop . Out faster than exp A solid visit to the dealership service dept , with no B.S. made my appointment, was promptly met on arrival. Got it in the shop . Out faster than expected More

Awesome Experience when servicing my car Staff was friendly and service time was not too long. Lounge area is great and Snacks is gladly appreciate. Would continue to travel to receive their Staff was friendly and service time was not too long. Lounge area is great and Snacks is gladly appreciate. Would continue to travel to receive their speedy service. More

Great service Friendly, quick service. Had to bring my Dodge Ram in for warranty work, so it had to be brought to a dealer. Pleasantly surprised at how quick and ea Friendly, quick service. Had to bring my Dodge Ram in for warranty work, so it had to be brought to a dealer. Pleasantly surprised at how quick and easy it was. More

Excellent Customer Service I brought my 9 year old Chrysler 300 on for some major engine repairs that were covered by an extended service contract. My Service Advisor, Colleen I brought my 9 year old Chrysler 300 on for some major engine repairs that were covered by an extended service contract. My Service Advisor, Colleen Sargent took care of everything making this ordeal as stress free as possible. If you are looking to schedule service Dodge, Chrysler or Jeep do your self a favor and schedule an appointment with Colleen. More