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Greenway Ford
Orlando, FL
1,195 Reviews
Welcome to Greenway Ford in Orlando, FL!
For all things Ford in Central Florida, turn to the name you can always count on: Greenway Ford. We're honored to serve as your go-to destination for new Ford sales, auto repairs and high-quality car parts, so you can come to us no matter what you need.
From our expansive service bays and wide range of customer perks to our stellar selection of new and used Ford models, we have you completely covered. Shop online now to get started or get directions to Greenway Ford and visit our Orlando Ford dealer in person to meet with the team and see all that we have to offer!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,195 reviews
August 24, 2025
Dealership worked with me on price for both vehicles to fit my budget. AJ was awesome as well as the managers that worked my deal fit my budget. AJ was awesome as well as the managers that worked my deal More
by Vickijeffers1126
August 12, 2025
I took my truck into Greenway Ford for the recall on the transmission. They told me I needed to do the re-scan for the recall and that would finish everything that the recall involved. But unfortunately, th transmission. They told me I needed to do the re-scan for the recall and that would finish everything that the recall involved. But unfortunately, that wasn’t true. My cousin works at Ford and has clearly stated that there’s a rescan a new valve that’s supposed to go in and a new wiring harness that’s supposed to go in and if that still hasn’t fixed the ongoing problem Ford was supposed to replace the transmission free of charge. They did not do the valve or wiring harness and had me do a diagnostic that cost me 80 bucks just for them to tell me that I need to pay them to replace the transmission. I will never take any of my vehicles to Greenway again or make any future purchases. They also have horrible customer service. I sat there waiting 25 minutes for them to bring my truck around when there was five employees sitting there waiting to bring vehicles around just to see them finally bring my truck around, stomping on the gas and pulling in. More
by Trey Terrill
Employees Worked With
I don’t remember the name
July 18, 2025
Tell you one thing or do another. Did rotate my tires when they said they did, this was covered with our warranty Did rotate my tires when they said they did, this was covered with our warranty More
by dfgrump
Employees Worked With
July 06, 2025
I just want to say that Greenway Ford is an outstanding dealership! This is my fourth vehicle from them, and every experience has been exceptional. The staff is truly amazing! dealership! This is my fourth vehicle from them, and every experience has been exceptional. The staff is truly amazing! More
by Sam
June 27, 2025
Backup camera goes black. Car under warranty. Left it there to fix 6 days later they finally working on it. I could've drove my car til the part came in. Others say the part m Car under warranty. Left it there to fix 6 days later they finally working on it. I could've drove my car til the part came in. Others say the part may not be the problem. I have less then 19,000 miles. They make you wait for the warranty to cover it. If I paid out of my pocket my car would be ready. I like fords but my next car will not be a Ford. 50,000 for a car that fords warranty is making me wait. More
by mc
Employees Worked With
Archie
May 14, 2025
Greenway Ford has provided an outstanding service beginning with the sale and continuing into the maintenance phase of the life cycle. Everyone is professional, friendly, helpful and committed to cus beginning with the sale and continuing into the maintenance phase of the life cycle. Everyone is professional, friendly, helpful and committed to customer service as well as overall client experience. It is most likely that when it’s time to replace my current vehicle, Greenway Ford will be my first choice to provide it. More
by TTimmons
Employees Worked With
John
May 13, 2025
Horrible customer service. Dealers act as if they are doing you a favor. Treats customers who are buying the more expensive purchase better and give more priority. Insulting Dealers act as if they are doing you a favor. Treats customers who are buying the more expensive purchase better and give more priority. Insulting, disrespectful and arrogant. This is the 2nd time I tried going there and have left because of the disrespect employees. Go ANYWHERE other than Greenway! Drive to a different dealership. (I've had greenway employees advise me to find a better dealership and they would never advise their friends to go here) More
by Do not buy from greenway ford
Employees Worked With
I spoke to 3 different dealers and all 3 were awful
April 05, 2025
To complete the sales on that day, the sales man (Tito) sold me a car and indicated if I paid the entire financed amount before 45 days then the amount to pay would be the same amount as the price agreed d sold me a car and indicated if I paid the entire financed amount before 45 days then the amount to pay would be the same amount as the price agreed during the sale. That was not true. When I went to pay the bill with 20 days getting the day, the pay off amount grew by $$$ because there was interest built in on every day since the day the sale was completed. And I asked this very specific question before closing the deal and the answer was no interest. So they will do/say anything to push the car. Be aware of their bad sales tactics. I WILL NEVER BUY FROM GREENWAY FORD AGAIN! More
by Ca
Employees Worked With
