Greenway Ford
Orlando, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Always get the job done right! Robbie Poley is always very helpful and knowledgeable, he is great Robbie Poley is always very helpful and knowledgeable, he is great More
My daughter has wanted a Mustang forever. She just turned 18 and found a 2024 preowned Mustang she really liked at Greenway. We went over and met with Omar, our wonderful sales associate. He She just turned 18 and found a 2024 preowned Mustang she really liked at Greenway. We went over and met with Omar, our wonderful sales associate. He took the time to talk with her and address any questions she had, took us for a test drive, and gave us the time we needed to discuss the purchase without any pressure. He took my negotiations like a professional (I wasn’t easy I will admit), and we came to an agreement on pricing and terms. This was my daughter’s first adult purchase and loan and we obviously wanted it to be right for her. He completely understood and worked with us with his manager and with finance. We then met with Paolo in finance and he was so kind and patient and ensured my daughter understood everything she was signing and all the terms of her loan. They both did their best to save us time and had the car detailed and ready for her when we were done signing. We did purchase some extra warranties (we want Paolo to make some income too) and they help my daughter to avoid any unexpected future expenses for a while. The bank came back with some requests like paystubs and statements and Paolo and Omar communicated very well and processed the documents quickly for us. I would recommend them and I have a very happy daughter driving her dream car. Thank you to both of you! More
I had an amazing car shopping experience. Sufyan helped me out and took care of everything. He answered all of my questions & addressed all of my concerns. Definitely look for him if you are Sufyan helped me out and took care of everything. He answered all of my questions & addressed all of my concerns. Definitely look for him if you are planning on buying a Ford. More
My decision to purchase vehicle was very strongly influenced by sales consultant Nizar Abou Ammar. Friendly, patient and very helpful. influenced by sales consultant Nizar Abou Ammar. Friendly, patient and very helpful. More
I’m very happy with their service. It was very easy to set up appointment. Frank kept me up to date throughout the service. It was very easy to set up appointment. Frank kept me up to date throughout the service. More
Great experience, amazing customer service! Salesman and finance manager were amazing in getting me the deal!! Salesman and finance manager were amazing in getting me the deal!! More
Excelente servicios desde la parte comercial como la parte financiera, todo bien claro y rapido parte financiera, todo bien claro y rapido More
Repeated failures of the skid plate 5 failures. The car barely crawled out to the customer pickup area before falling apart. Dashboard settings were returned with “Mykey”. All data erased. Thanks The car barely crawled out to the customer pickup area before falling apart. Dashboard settings were returned with “Mykey”. All data erased. Thanks Ron More
This dealership is terrible. They can’t do the bare minimum. Went in for an oil change, got my brakes and cooling system changes as well. They broke the brake caliper, didn’t res They can’t do the bare minimum. Went in for an oil change, got my brakes and cooling system changes as well. They broke the brake caliper, didn’t reset my cars oil life percentage and didn’t replace the oil change sticker for the next service. I also usually pay with sunbit over the phone, multiple times with this dealership. But now for some reason I have to do it in person? So since I couldn’t even set up sunbit I had to pay half the price of the service(over $600) just so I can have my car for work. Honestly just a frustrating experience More
One of the worst car buying experience of my life. They have no clue what they are doing here. First everything is agreed and negotiated ahead of time, A-plan purchase, Provided Pin and insurance inf They have no clue what they are doing here. First everything is agreed and negotiated ahead of time, A-plan purchase, Provided Pin and insurance info ahead of time and I was to come in and sign and leave. I arrive and waited two hours before seeing finance, get into finance and acted like this was the first time they heard of this deal and had to go get info and create it with me in the office, 45 minutes of the back and forth before I was finally able to leave. Even after all that, still didn't have the contract and was told it would be sent via docusign. Next day I get the docusign, then a week later more docusign, then a day later another.. then come the texts about my A plan providing info I already provided, wanting my sponsor's life history and I'm still waiting for the money from my trade over a week later. I buy ALOT of cars. 2-3 a year, worst one for me ever. Hire organized people, customer experience matters More


