Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Greenway Ford
Raytown, MO
218 Reviews
Greenway Ford: Your Ford Dealership in Raytown, MO
Greenway Ford is dedicated to meeting the needs and exceeding the expectations of our fellow drivers in Raytown, MO each and every day. That's why we provide new vehicles, pre-owned vehicles, commercial vehicles, a full-service menu, and specials and coupons. Find what you're looking for today at the dealer where the locals go.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 218 reviews
June 15, 2023
SSave yourself a headache by not dealing with this dealership. Their finance department is either the biggest bunch of swindlers imaginable, or the most incompetent bunch of idiots on earth. It's a to dealership. Their finance department is either the biggest bunch of swindlers imaginable, or the most incompetent bunch of idiots on earth. It's a toss-up in my opinion. I was due a refund of my extended warranty after an auto accident that totaled my car. Unfortunately, the warranty company sent the refund to the dealership who was supposed to give me the funds, because my car had been paid off in full. For more than a month-and-a-half the idiot, swindler finance department at Greenway Ford claimed the dealership hadn't gotten the check. The rude, so-called finance manager, who apparently knows nothing about the processing of refunds, was ugly and condescending in incorrectly stating I wasn’t due a refund. Then things changed drastically when I got a Ford Motor Credit representative on the phone with him. The reimbursement check had been issued to Greenway Ford in mid-April and the finance manager’s lie then became they couldn't verify my car had been paid off so they didn’t issue the check. That’s absurd because the car was financed through Ford Motor Credit. I could have gotten them on the phone with Ford Motor Credit to verify the payoff had they not ignored my calls. The Ford Motor Credit representative is now processing my reimbursement. Thank goodness I’ll no longer have to deal with the idiots at Greenway Ford. If you need a new car do what I did, go to Cable Dahmer. Don't buy from Greenway Ford, unless you enjoy dealing with rude, dishonest and inept people. The only reason they got a one-star rating is becasue I could leave that information blank. More
by arleashamays
Employees Worked With
Helpful May 10, 2023
When I was heading to the dealership to have a front license plate bracket on that never got installed the engine light came on and I mentioned it to the salesman (Jim Leathers) he had me pull it into t license plate bracket on that never got installed the engine light came on and I mentioned it to the salesman (Jim Leathers) he had me pull it into the service department and sometime later I was told several codes popped up and never clarified what the codes were but was informed that the light was off. Plate bracket wasn’t installed. Last night on the way home from work the engine light came on again. I haven’t had possession of the vehicle a month and already having issues. I haven’t yet received the packet to title it yet. At this point I will not be referring anyone nor will I do business with this dealership again. More
by Matthew Barton
Employees Worked With
April 30, 2023
Very. Professional. Smart Your. Organization. is. top. notch. Your. salesman. is. Courtesy,,. ,. he. goes. the. extra mile to. sell. ca Professional. Smart Your. Organization. is. top. notch. Your. salesman. is. Courtesy,,. ,. he. goes. the. extra mile to. sell. cars. More
by Paulhaar189
Employees Worked With
January 20, 2023
Wayne was so helpful from the very beginning. I called him wanting a Ford Bronco which are very hard to find. He let me know that he had two coming to the dealership and luckily one of them was t I called him wanting a Ford Bronco which are very hard to find. He let me know that he had two coming to the dealership and luckily one of them was the exact style and color I wanted. I had many phone calls with Wayne and many of the others at greenway and they were all so willing to help and work around my odd schedule for work. I was able to lock down a price and rate over the phone and car was on the lot within two weeks of my initial contact. The day I went to pick up my car (the first time at greenway) the entire dealership greeted my fiancé and i with amazing service and honesty. I would 100% recommend Wayne and greenway ford for your next car purchase. I will be sending my friends and family in need of a car his way! More
by Kenzie T.
December 19, 2022
Eric takes care of his customer And listen to their needs. Eric is a stand up guy. needs. Eric is a stand up guy. More
by quickrecoverykc
December 17, 2022
My experience with Detra in the service department was excellent. Very pleasant and polite customer service experience . excellent. Very pleasant and polite customer service experience . More
by daphnemitchell33
Employees Worked With
September 28, 2022
We had a great overall experience. Wayne was our sales rep and he did AMAZING! We stayed late at the dealership the night we bought our vehicle and they didn’t rush us so or anything. Wayne was our sales rep and he did AMAZING! We stayed late at the dealership the night we bought our vehicle and they didn’t rush us so or anything. They also worked with us and helped get us the best deal we could get on our vehicle. Overall, very impressed and would highly recommend! More
by Lauren H
September 12, 2022
Due to supply chain problems, our experience was less than desirable. Our vehicle was in your service center for over 4 mths than desirable. Our vehicle was in your service center for over 4 mths More
by Burtondonnie7
Employees Worked With
September 08, 2022
Not only did my sister have to continue to call and check on the car but they were suggesting work that they HADN'T EVEN checked if it needed it. Then they give the car back back and the interior 😒 is ruine on the car but they were suggesting work that they HADN'T EVEN checked if it needed it. Then they give the car back back and the interior 😒 is ruined and they broke pieces and they want to charge to fix the stuff they messed up. STAY AWAY if u don't want to keep throwing your money down a crap filled toilet. I will update if it gets fixed but the fact it happened in the 1st place is bull & they want to charge to fix the problems. More
by Wehave2dobetter
Employees Worked With
Other Employees :
The department is responsible and the manager never tried to address this
August 01, 2022
The greeting was prompt, the workers were nice and courteous, my overall visit was pleasant. courteous, my overall visit was pleasant. More
by drennahiggins
Employees Worked With
