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Greenway Ford

Orlando, FL

3.6
1,176 Reviews

9001 E Colonial Dr

Orlando, FL

32817

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1,176 Reviews of Greenway Ford

June 03, 2019

Car car car Went for 1 car and got 3. Shon Hood was AWESOME! Got a 2019 Edge, a 2019 Fusion and a 2017 Dodge Ram Truck. Very Happy with them all. More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shon Hood, Rafael Caputis
Jun 03, 2019 -

Greenway Ford responded

We love happy customers, Donna! It's fantastic to hear that Shon helped you get into three awesome cars. Thank you very much for your business!

May 31, 2019

Melvin was an amazing salesman I was happy with every part of the experience. This is the first time I’ve purchased a vehicle from Greenway. I will most definitely be a return More

by Rodney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Suarez and Kevin in finance.
May 31, 2019 -

Greenway Ford responded

Hi Rodney! Thank you for your review of Greenway Ford. I will certainly extend your kind words and thanks to Melvin on our team. We love happy customers! Thank you for your business and your repeat patronage. I hope to see you again in the future.

May 22, 2019

Pleasant, professional Sales man believe paul was his name was very friendly pleasant professional courteous. Financial department answered any questions I had and great fr More

by Deanna25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
May 23, 2019 -

Greenway Ford responded

Hi Deanna - We appreciate your positive feedback about the service you received during your visit to Greenway Ford! Thank you for your business.

May 22, 2019

Looking for an F150, go see Paul Ponte! Great experience with an exceptional sales person! Paul makes circles around all other sales persons. The knowledge that Paul has cant be matched! More

by MS America
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Ponte
May 23, 2019 -

Greenway Ford responded

Thank you for recommending Paul and Greenway Ford! We are overjoyed that he helped you find the perfect truck for you. Congratulations and safe driving!

May 20, 2019

Great New Car buying experience I decided to trade in my Nissan truck after only having it a year because of poor gas mileage. I went to the Greenway Ford dealership after interact More

by nilesdragons1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Bennett
May 21, 2019 -

Greenway Ford responded

Thank you for giving us the chance to serve you at Greenway Ford. I'm glad to hear that Will was supportive during your visit and helped you through the process. We'll be here when you need us again!

May 18, 2019

Great Customer Service!! I had a great overall experience getting my first car at Greenway Ford. Marvin was a trusted family referral and he didn't disappoint. He made sure I More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Santos
May 20, 2019 -

Greenway Ford responded

Hi Jay - We are so glad that Marvin helped you get the best deal on your Ford Explorer, congratulations! Thank you for coming to Greenway Ford for your first car, we are delighted that you had a five-star experience.

May 15, 2019

Stay away- sold used car with open recall and one key Greenway Ford sold me a used car with an open recall on it. Two days after I purchased my Jeep Renegade, I called the nearby Jeep dealership to update More

by Frustrates
Recommend Dealer
No
Employees Worked With
Rafael Caputis
May 15, 2019 -

Greenway Ford responded

I'm sorry to hear about the recall issue you had. It is standard policy for us to run a rebate report from the government's website on every pre-owned vehicle we sell and include that with your paperwork. I don't have any contact information for you but I would appreciate it if you would reach out to me as I'd like to get some additional information to determine what happened in your situation. Thank you. David Nelson - Director - Customer Relations 407.275.3200 X4357

May 13, 2019

Wasted 2 hours of my life! So, I get a phone call from Greenway Ford telling me I have an important safety recall that needs to addressed as soon as possible. I make an appointm More

by calickojck
Recommend Dealer
No
Employees Worked With
Kevin
May 13, 2019 -

Greenway Ford responded

I'm so sorry that we didn't value your time and weren't fully prepared to update the software. I can see why this would be frustrating and would like to apologize. I would also like to get details on the recall you were scheduled for to make sure this does not happen again. Unfortunately I cannot locate contact information based on the name provided in your review. Please contact me at your convenience. Sharon Walker - Service Director, 407-275-3200, extension 4432

May 12, 2019

Anthony D’Amico was a great salesperson! He was very patient, kind, and he stayed with the sale from beginning to end. If you are reading this, you should definitely request Anthony! More

by CoCo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Patterson
May 13, 2019 -

Greenway Ford responded

Thank you for mentioning the support you received from Anthony at Greenway Ford!

May 11, 2019

Great Experience! Shon Hood was great! He really helped me given my circumstances. His help made buying my first car a nice experience. I highly recommended his service More

by Dre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shon Hood
May 13, 2019 -

Greenway Ford responded

Thank you for coming to Greenway Ford for your first car-buying experience! We are delighted that Shon made it memorable. Safe driving in your new ride!

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