Greenway Ford

Carlos Tejada is The Man! Greenway Ford was a blessing for my wife and I recently. We were looking to trade in our Fusion and Carlos (Tejada) found us a great deal on a new Esc Greenway Ford was a blessing for my wife and I recently. We were looking to trade in our Fusion and Carlos (Tejada) found us a great deal on a new Escape. I was grateful that I qualified for the promotion on that vehicle. Ford really takes care of their repeat clientele! Even though the entire process (from scouting the car, to trading in the old car, to running credit checks, to signing for the new one) did take a very long time (4+ hours) and was a bit exhausting near the end, as a whole, I have to say that we walked away pleased. Tired, but happy. Everything Carlos did, he did in a very relaxed, patient, and professional manner. He seemed to look for deals with our best interests in mind. We didn't feel pressured to buy anything, which made the decision to go with Greenway that much easier. More

Caleb is the best ! Caleb was very helpful when we were selecting our new Ford Escape . Thanks again.We are very happy with our new car . Keep up the good work ! John E. Caleb was very helpful when we were selecting our new Ford Escape . Thanks again.We are very happy with our new car . Keep up the good work ! John E. More

Great Experience Rocco was an absolute pleasure to work with. We ended up finding the exact used car we wanted at a different dealership but the difference between the Rocco was an absolute pleasure to work with. We ended up finding the exact used car we wanted at a different dealership but the difference between the customer service there and at Greenway was night and day! Greenway had them beat in every way and we were floored at the lengths Rocco went to when he helped us. He is a true asset to the dealership. If you are ever there, I highly recommend you ask to work with him. More

Easy & efficient When I got to the dealership, I was instantly taken care of and the car was already ready for me to look in and test drive! My salesman Hassan worked When I got to the dealership, I was instantly taken care of and the car was already ready for me to look in and test drive! My salesman Hassan worked very well with our negotiations and made it happen! This is the quickest I’ve ever been in and out of a car dealership, happily. More

Excellent Services I back to Greenway ford for my second truck I make one call and next day my appointment is ready for my new truck excellent services,friendly staff ec I back to Greenway ford for my second truck I make one call and next day my appointment is ready for my new truck excellent services,friendly staff ect.... More

Not too pushy and very informative I visited Greenway Ford looking for a used car. My salesman was Michael Tejeda. He was incredibly patient, knowledgeable, and helpful. Although they u I visited Greenway Ford looking for a used car. My salesman was Michael Tejeda. He was incredibly patient, knowledgeable, and helpful. Although they ultimately did not have the car I decided to purchase, I would return to this dealer (particularly this salesman) if I was in the market again. More

BEWARE!!! Just over a week ago, I purchased a car from this dealership. The sales guy called me two days after I purchased the car to tell me that I had to com Just over a week ago, I purchased a car from this dealership. The sales guy called me two days after I purchased the car to tell me that I had to come in and sign more paperwork because they had to switch lenders. He told me that I was approved, but not at the APR or term of the loan and wanted me to sign a new contract for a higher APR and 6 months longer term. I said no, I was not spending more money on that car and that I would return the car. He and the sales guy kept offering more deals and I kept saying no. I had my daughter bring in the car so we could return it and she was witness to the rest of the events. After several offers to lower payments, lower the cost of the car, offer of warranty, etc.at the higher interest rate, I still said no. The finance manager then said fine, and asked how I paid for the down payment, when I told him, he said ok get out your credit card and put it on the desk (which I did) as he walked out of the room. When he came back in he sat down and said, my manager is being a jacka#*# and said that unless we took the deal, his manager would "cash" the original contract and buy down the interest rate to get me approved. He said we should take the deal and that he was losing his patience. I got very upset and started crying. It was a complete waste of my time (approx 4 hours) and very upsetting. The next day I complained to the Internet Sales Manager and another manager; they offered me a free 2 year limited warranty and to fix some stuff wrong with the car, because she told me they want their customers to be happy, I am not happy with this whole situation and will never ever set foot at there again. Overall the car was a fair price, but the dealer fees are super expensive. More