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Greenway Ford
Orlando, FL
1,187 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,187 Reviews of Greenway Ford
November 07, 2018
Terrible management I took my vehicle for brake service only to have it returned to me with the brake light on....After several attempts to find the problem an me paying I took my vehicle for brake service only to have it returned to me with the brake light on....After several attempts to find the problem an me paying for parts, my brake light to this day stills comes on an goes off. After making a formal complaint the manager put my name an address in some form of a file to be refused Sr vice in the future because she didn't like my comments that I made on a Google review od the service I received. SMH....this is ridiculous being I've done business for over 30 years with this dealetship, purchased 2 brand new vehicles an both serviced at this dealership.....no problems in the past like this....the difference is the service department leadership. More
by Betdat3
Employees Worked With
Sharon Walker,Frank,Mark all in service
November 05, 2018
Trade-in to purchase used vehicle Andrew was the salesman I spoke to when I called in to ask about test driving a vehicle. He helped me through my whole purchase and was very honest an Andrew was the salesman I spoke to when I called in to ask about test driving a vehicle. He helped me through my whole purchase and was very honest and forthright with his recommendations. He was helpful to bounce my thoughts off of between the 3 cars I was interested in. I was very grateful for his patience and customer service and would recommend anyone to go in and ask for Andrew. More
by Ckim1104
Employees Worked With
Rafael Caputis, Andrew Gaudette
November 04, 2018
Troy Burns funny guy knows the business and wont try to sell you something you dont want or need. Was also helped by Rick Roberts. Both are great. funny guy knows the business and wont try to sell you something you dont want or need. Was also helped by Rick Roberts. Both are great. More
by abc123
Employees Worked With
Troy Burns
November 02, 2018
Got my new Ford from Greenway I was at the end of my lease and was in need of a new vehicle in my price range. My salesman was Andrew Gaudette and made the process quick and painle I was at the end of my lease and was in need of a new vehicle in my price range. My salesman was Andrew Gaudette and made the process quick and painless while helping me find a suitable vehicle to meet my personal and financial needs. I will be a returning customer and encourage my friends to use Greenway Ford as well! More
by Julie2010
Employees Worked With
Rafael Caputis, Andrew Gaudette
October 02, 2018
Great experience No hard sales tatics, Rocco listened to our budget and what we were looking for, great customer service. He Made the purchase easy, great customer ser No hard sales tatics, Rocco listened to our budget and what we were looking for, great customer service. He Made the purchase easy, great customer service. Louis in fi ace was great too. More
by Horsemom1
Employees Worked With
Louis Whatts, Rocco DeLeonardis
September 29, 2018
Bad service experience I made a service appointment on September 26 at 11:15 am for a nail in my tire. The service adviser Nathan who I was told to ask for was not availabl I made a service appointment on September 26 at 11:15 am for a nail in my tire. The service adviser Nathan who I was told to ask for was not available so Robbie helped me. Because I made an appointment I assumed the repair would be done in a timely manner. When I looked at my watch and it was 12:55 I decided to reply to the text I received when I first arrived. I asked how much longer it would be but never got a reply. At 1:15 I walked up to Nathan in the serviced lanes and asked about my vehicle. He told me that it was in line and that they had looked at it but could not find the nail so a special tech would have to look at it. I told him that I had marked the tire and showed Robbie where the nail was. So he went to the back and a short time later came back and told me that the foreman was doing a brake job and would get to it when he finishes and I would have to wait. I told him since they had not started on my vehicle bring it to me. I took my vehicle to another tire service center the next morning and got the tire repaired in 30 mins. without making an appointment. I know sometimes work gets backed up but if you make an appointment it shouldn't take more than 2 hours to get a nail out of a tire. More
by tsmith1280
Employees Worked With
Nathan Ackerman, Robbie
September 28, 2018
Rocco D. was very professional We came into Greenway Ford looking for Hyundai’s. Rocco had a number of cars already lined up for us, which cut the search time in half. Rocco went ab We came into Greenway Ford looking for Hyundai’s. Rocco had a number of cars already lined up for us, which cut the search time in half. Rocco went above and beyond to ensure that we were happy with our selection. He presented many options that were in our price range and conducted this interaction very professionally and friendly. With Rocco having in mind what type of car we wanted, we left happy and confident. I would highly recommend Rocco to anyone that steps foot into Greenway Ford. Top notch service! More
by Tonka66
Employees Worked With
Rocco DeLeonardis
September 25, 2018
Great place to shop for a car, truck or suv. We just bought our 3 car from them and they are some of the most kind and customer friendly people that i have ever had the pleasure of dealing with. We just bought our 3 car from them and they are some of the most kind and customer friendly people that i have ever had the pleasure of dealing with. Michelle and Louis were very helpful in the whole buying process. I will be returning to them in the future. Thanks for all the help. More
by caveman0456
Employees Worked With
Michelle Magyar, Louis Whatts
September 22, 2018
great experience !!!! Rocco did a great job and was very helpful in finding something that worked for me and my budget. He went over and beyond in my book would definitely Rocco did a great job and was very helpful in finding something that worked for me and my budget. He went over and beyond in my book would definitely recommend him to anyone looking for a vehicle. Thank You again for all your help. Stacey More
by syoung
Employees Worked With
Rocco DeLeonardis
September 18, 2018
Carlos Tejada is The Man! Greenway Ford was a blessing for my wife and I recently. We were looking to trade in our Fusion and Carlos (Tejada) found us a great deal on a new Esc Greenway Ford was a blessing for my wife and I recently. We were looking to trade in our Fusion and Carlos (Tejada) found us a great deal on a new Escape. I was grateful that I qualified for the promotion on that vehicle. Ford really takes care of their repeat clientele! Even though the entire process (from scouting the car, to trading in the old car, to running credit checks, to signing for the new one) did take a very long time (4+ hours) and was a bit exhausting near the end, as a whole, I have to say that we walked away pleased. Tired, but happy. Everything Carlos did, he did in a very relaxed, patient, and professional manner. He seemed to look for deals with our best interests in mind. We didn't feel pressured to buy anything, which made the decision to go with Greenway that much easier. More
by Aaron H
Employees Worked With
Carlos Tejeda
