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Greenway Ford

Orlando, FL

2.8
1,188 Reviews

9001 E Colonial Dr

Orlando, FL

32817

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1,188 Reviews of Greenway Ford

August 29, 2017

Rude service representative Check engine light came on in my 2004 Ford Ranger, so went by Firestone to have it checked out at no charge. They said problem could well be just an o More

by Keith
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Cindy?
Sep 13, 2017 -

Greenway Ford responded

Hello Keith, Thank you for bringing your concerns to our attention. It is unfortunate that you feel our service advisor’s attempt at addressing your concerns came across as discourteous. However, Greenway does employ Ford factory certified technicians. They are trained to thoroughly and properly diagnose vehicle concerns and provide repair recommendations based on these findings. This diagnostic fee starts at $124.95 and is typically included as part of the repair cost. Additionally, to ensure accuracy, our technicians would never perform a repair based off of a Firestone “could well be” diagnosis. Our promise to our customers is to fix it right the first time. Ultimately we are glad to hear that the issues you had with your 2004 Ford Ranger have been corrected. Thank you again for taking time to provide feedback Sincerely, Greenway Ford

August 26, 2017

excellent service I bought a car from Troy Burns the beginning of the year, the process was great and so when I decided to get my daughter a car recently we went to him More

by Susan Ortiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Burns, Theresa Hordge Martin
Aug 30, 2017 -

Greenway Ford responded

Thank you for your very kind review and loyalty to us. We are delighted to hear that your experiences with Troy Burns have been so exceptional! When the time comes for service, give our service team a call. You will not be disappointed! Sincerely, Greenway Ford

August 25, 2017

Easy process I highly recommend Greenway Ford to anyone who wants to have their mind at ease in the buying process or even if you are in the data gathering phase o More

by Ford365
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan Abadi
Aug 30, 2017 -

Greenway Ford responded

Thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from Hassan Abadi! We look forward to serving your automotive needs in the future. Regards, Greenway Ford

August 23, 2017

Great service from Joshua Mowrey at Greenway Ford Joshua Mowrey helped us with our purchase of our 2017 Ford F350. He was very helpful and personable and made sure everything was lined up to get our More

by bluecoupe2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Mowrey
August 16, 2017

Excellent Customer Service Great service department. I took my truck for service because of couple issues, and David Cardona kept me informed on every step during the repair. Ve More

by Johnny1344
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cardona
Aug 16, 2017 -

Greenway Ford responded

We're so glad you're pleased with the service department. It's great to know David was so communicative during your vehicles repair. Regards Greenway Ford

August 11, 2017

Service Dept Had some issues but David the Service Manager quickly responded to them and I got my vehicle back and the problem taken care of. I will definitely co More

by Christine Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomas
August 02, 2017

Excellent service Very happy with my car. Luke did a good job on helping me find what I needed. Great service great experience. Will come back in the future More

by Brayan17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke
Aug 04, 2017 -

Greenway Ford responded

Thank you for your time and your kind review. We are pleased to hear that Luke Flerima was able to help you find the perfect vehicle to meet your needs. We look forward to seeing you again when your new car is ready for its first service! Regards, Greenway Ford

July 30, 2017

Fast and friendly Good local dealer tito was quick and answer all my questions and made iy happend is my 4 car i have got from this dealer More

by Alan ramirez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito burgos
July 22, 2017

unimpressed I told salesman that I wanted to purchase a vehicle and was in town to visit sick parents but when we were ready to sign paperwork he was pout on anot More

by casacartas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Hordge Martin, Lindy Jeffcoat
July 15, 2017

11,000 dollars and 7 months and no work car This is one of the worst dealerships for being deceitful. I purchased a used car from them. The car only lasted 7 months before major failure the deal More

by Nellabell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Theresa Hordge Martin
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