Back

Greenway Ford

Orlando, FL

3.5
1,177 Reviews

9001 E Colonial Dr

Orlando, FL

32817

Directions

By Type

1,177 Reviews of Greenway Ford

May 08, 2012

Carlos was very friendly and quick at getting my car in for an oil change and tire rotation. And when my car was done he was quick at getting me back on the road. Thanks agian Carlos More

by dberry57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
May 08, 2012 -

Greenway Ford responded

Thank you for taking the time to share your experience regarding your recent visit to our Service Department! I have provided your feedback to Carlos. He is definitely an asset to our team. Remember to request him for your next visit. See you soon. Sharon Walker Service Director Greenway Ford

May 03, 2012

GREAT SERVICE EXPERIENCE! I have a fleet car and needed prompt service for a broken trim piece on my door. It was done and I was on my way in about an hour! More

by tabrown67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
May 08, 2012 -

Greenway Ford responded

Thank you for taking the time to comment on your visit! We all know time is valuable. I am pleased to see that Rick provided you with prompt quality service. Our goal is to make sure you are completely satisfied. Thank again for taking the time to write your review and for sharing your experience with others. Sharon Walker Service Director Greenway Ford

April 24, 2012

My daughter is a student at UCF and she was due for an oil change service on her Ford Edge. We were a little worried since she is a teenager, but we had her take it to Greenway since they are the closest More

by Shelby01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry and Rick
Apr 25, 2012 -

Greenway Ford responded

Thank you for taking the time to write a review on your daughter's experience! Terry and Rick are definitely valued members of our service team. Our goal is to make sure all of our customers, including our college students, are always “COMPLETELY SATISFIED”. Again, thank you for sharing your experience with others. We appreciate the opportunity and look forward to see your daughter for the next 4 years to come. GO KNIGHTS! Sharon Walker Service Director Greenway Ford

April 21, 2012

I purchased a Certified pre-owned 2007 F150 Super-cab with 43,000 miles on it from Greenway Ford that had problems within hours of being driven. I returned the truck for service and a few days later was More

by PHinman6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvaro
Apr 28, 2012 -

Greenway Ford responded

Thank you very much for taking the time to share your experience at Greenway. Standing by our product is a hallmark of our company. I will pass along your comments to Alvaro. At Greenway Ford we are committed to ensuring that every guest has an exceptional experience and is completely satisfied. I’m very pleased that we achieved those goals with you. We genuinely appreciate your business and the trust you have placed in us. At Greenway Ford we are redefining the car buying experience. Thanks for being a part of it! If there is any way in which I may be of assistance, please do not hesitate to contact me. David Nelson Director Customer Relations

April 20, 2012

Purchased a SUV 6 months ago from Greenway Ford and brought it in for AC service repair. The service Manager was very helpful and courteous. Knew exactly what the problem was when I brought it in and More

by SCarroll01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard and Kyle Cloud
Apr 24, 2012 -

Greenway Ford responded

Thank you for your feedback regarding your recent experience at our Service Department and for your kind words regarding our valued employees! I have provided your positive feedback to all of our staff. Our goal is to make sure you are always “COMPLETELY SATISFIED”. Thank you again for taking the time to write your review and for sharing your experience with others. We appreciate the opportunity and look forward to serving your SUV's needs for years to come. Sharon Walker Service Director Greenway Ford

April 20, 2012

Recently purchased a used vehicle from Greenway Ford from Rick Jordan and couldn't ask for a more satisfying experience. Very courteous and knowledgeable sales person. Helped me to get the vehicle that bes More

by Dcarroll01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Jordan and Gerard
Apr 28, 2012 -

Greenway Ford responded

Thank you for taking the time to share your experience at Greenway Ford. Rick is one of the best we have regarding his knowledge of the product and his dedication to superior customer service. There is nothing more important than matching up what the client needs with the right vehicle. Gerard has tremendous experience in the finance arena and receives consistently high marks from our clients. I'll be sure to pass along your remarks to both of them. At Greenway Ford we are committed to ensuring that every guest has an exceptional experience and is completely satisfied. I’m very pleased that we achieved those goals with you. We genuinely appreciate your business and the trust you have placed in us. At Greenway Ford we are redefining the car buying experience. Thanks for being a part of it! If there is any way in which I may be of assistance, please do not hesitate to contact me. David Nelson Director Customer Relations

April 14, 2012

I am a loyal customer of Greenway Ford because of the consistant superior quality of service I am given. My most recent experience with Christopher Paul was extremely positive and successful for me. I More

by angel39275
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Paul
Apr 28, 2012 -

Greenway Ford responded

Thank you for sharing your experience at Greenway Ford. Chris is one of our best and I'll be sure to pass along your comments to him. Referrals are an important part of our business and I know Chris is appreciative of your telling others about his great service. At Greenway Ford we are committed to ensuring that every guest has an exceptional experience and is completely satisfied. I’m very pleased that we achieved those goals with you. We genuinely appreciate your business and the trust you have placed in us. At Greenway Ford we are redefining the car buying experience. Thanks for being a part of it! If there is any way in which I may be of assistance, please do not hesitate to contact me. David Nelson Director Customer Relations

April 04, 2012

My Sales Consultant Al Eudell went above and beyond with information and customer service. I would recommend him highly to anyone interested in buying a car. I appreciate the time he took with me. I real More

by tashagirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Eudell
Apr 28, 2012 -

Greenway Ford responded

Thank you very much for sharing your experience at Greenway Ford. Al is one of our best and I will be sure to pass along your comments to him. The Focus is a great car and I know you will really enjoy it! At Greenway Ford we are committed to ensuring that every guest has an exceptional experience and is completely satisfied. I’m very pleased that we achieved those goals with you. We genuinely appreciate your business and the trust you have placed in us. At Greenway Ford we are redefining the car buying experience. Thanks for being a part of it! If there is any way in which I may be of assistance, please do not hesitate to contact me. David Nelson Director Customer Relations

April 04, 2012

Service department practices unethical methods. They push un-nessary work to be preformed.I have written to the service department on two occasions and have not recieved a responceIn which; I have described More

by dukemyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager
Apr 24, 2012 -

Greenway Ford responded

Thank you for your follow up comments regarding your recent visit. I appreciate you bringing your concerns to my attention. Our Service department performs a complimentary inspection on every vehicle that comes into our facility, regardless of age or mileage. Our process of advising our customers of service or maintenance issues with their vehicles is preventative. If not addressed, many of these issues could potentially escalate adding costly repair expenses to our customers. If you would like to discuss your experience further, please feel free to contact me at 407-275-3200. Thank you again for taking the time to write a review. Sharon Walker Service Director Greenway Ford

March 30, 2012

Our experience with their entire operation from sales, customer service, mechanical service has been unsatisfactory. Their internet advertising is misleading. The advertised price does not include the More

by rkrjr2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Young
Apr 28, 2012 -

Greenway Ford responded

Thank you for taking the time to share your experiences at Greenway Ford. While it is our goal that every client is completely satisfied with their experience at our dealership, we obviously fell short in your case. Your feedback will allow is to take appropriate steps to ensure that we live up to our commitment of providing each client with an exceptional experience. I would greatly appreciate the opportunity to discuss your particular situation, gather additional information, and see what I can do to earn your trust and business here at Greenway Ford. I can be reached through our main number at 407-275-3200, press 1 for Ford, then 0 for the receptionist. Again, thank you for your feedback. David Nelson Director Customer Relations

...
98
...