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Greenway Ford - Service Center

Orlando, FL

3.0
420 Reviews

420 Reviews of Greenway Ford - Service Center

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June 06, 2022

The Service Department did everything they committed to in a timely manner. Terry Bennett and Freda went above and beyond. More

by ntatro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freda who works on the front desk went above and beyond as well helping with the logistics of this vehicles repairs., Terry Bennett
Jun 06, 2022 -

Greenway Ford responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with Terry and Freda. Drive safely, and we hope to see you back at Greenway Ford!

May 31, 2022

Courteous staff and clean waiting areas. Both times I have had my vehicle serviced and the same service was provided. More

by Corey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Runksmeier
Jun 01, 2022 -

Greenway Ford responded

Hi Corey - Thank you for taking a moment to share about your experience working with our team here at Greenway Ford! We're proud to have earned your support and we hope to assist you again next time. Safe driving!

May 29, 2022

I’ve always been completely satisfied with their professional work ethics. The work done on all my vehicles has been top notch. I commute 1 hour one way to have them work on my fords. There’s a ford More

by davarson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Bitar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Poley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Greenway Ford responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Greenway Ford team. Drive safely, and we hope to see you back again down the road!

May 12, 2022

The worst service I have ever experienced. Have been going there for 3 years for the same problem in my car. They just put a bandage on the problem and never finished fixing it. I was told More

by Deniamccarthy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Poley
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2022

Everyone was very professional and they honored a warranty issue with no problem. I would highly recommend their service department! More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Bitar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charidy Matos, Abel Cruz, Terry Bennett
Apr 27, 2022 -

Greenway Ford responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Greenway Ford team. Drive safely, and we hope to see you back again down the road!

April 21, 2022

The hospitality here is always second to none. Claridy Matos was amazing and exceeded my expectations. More

by Eric H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charidy Matos
Apr 22, 2022 -

Greenway Ford responded

We are delighted that our team exceeded your expectations and gave you a five-star experience! Thank you for choosing Greenway Ford and for stopping by to leave a review. Drive safely until we see you again!

April 04, 2022

Excellent, customer service I was really please with what they Have to offer and delivered More

by rincon0127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Bitar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scotty West, Kevin Swata
Apr 04, 2022 -

Greenway Ford responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with the Greenway Ford team. Drive safely, and we hope to see you back again down the road!

April 01, 2022

Charidy was awesome to work with & helped me w/a payment problem-Thanxs for all your help-Sincerely, Jon Schaus More

by jon.schaus13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charidy Matos
Apr 01, 2022 -

Greenway Ford responded

Thanks, Jon, for giving a shoutout to Charidy! The Greenway Ford team is glad your concerns were addressed you felt confident in our work. Have a good day!

March 24, 2022

Outstanding service great work I am very efficient The wait time was very reasonable and the service was great your representative very efficient More

by Pmiguel1944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Collins
Mar 24, 2022 -

Greenway Ford responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Greenway Ford team. Drive safely, and we hope to see you back!

March 19, 2022

My service advisor, Frank, is friendly and personable. He listens attentively & makes sure the job is done promptly. I mostly go to Ford for my service issues. More

by Richie_A17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Bitar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2022 -

Greenway Ford responded

Frank will be so pleased that his attentive and meticulous service is what keeps you loyal to Greenway Ford! We sincerely enjoy keeping our guest's vehicles in top shape, and we look forward to our next chance to do so for you!

Mar 24, 2022 -

Richie_A17 responded

Frank has been a good job for awhile. I also appreciate how seriously Greenway Ford takes its customer service. I wish pricing was more affordable. I am sure I'm not the only one that feels that way.

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