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Greenway Kia East

Orlando, FL

4.4
4,354 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes, Winter Park, Longwood, Kissimmee, Windemere, Winter Garden, Winter Springs and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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8701 East Colonial Dr

Orlando, FL

32817

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Showing 4,354 reviews

September 26, 2026

Customer service was great, I would recommend to anyone The staff is very friendly and knowledgeable More

by ridger78
Recommend Dealer
Yes
Employees Worked With
Fiyinfoluwa Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fiyinfoluwa Adeyeye
Sep 26, 2026 -

Greenway Kia East responded

Thank you for recommending our service on your Kia Soul. Knowing you found our team welcoming and knowledgeable means a lot to our service department.

September 26, 2026

Performed requested and necessary service and returned my vehicle washed and vacuumed. A very pleasing experience More

by cvolady
Recommend Dealer
Yes
Employees Worked With
Victor Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Avila
Sep 26, 2026 -

Greenway Kia East responded

Your note about having your Kia Telluride returned washed and vacuumed highlights our service department’s attention to detail. Knowing the requested maintenance met your expectations is rewarding.

September 24, 2026

Oscar did a great job, he kept me informed and took care of my vehicle More

by GHAWKINS71
Recommend Dealer
Yes
Employees Worked With
Oscar
Sep 24, 2026 -

Greenway Kia East responded

Knowing you felt informed and well looked after during service on your Kia Telluride is rewarding. Your kind words and five-star rating mean a lot to our service team.

September 23, 2026

Handled car recalls without issues. James made appointment over phone in timely manner and worked with me on days I needed my car for child pick up. Harassed by salesmen in waiting area More

by Customer
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janphiel Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Menoze
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2026

They kept me waiting a long time; the appointment was at 11:00, and I didn't leave until nearly 4:00 p.m.—to me, that is disrespectful. More

by fuegopoderuncion
Recommend Dealer
No
Employees Worked With
Janphiel Rivera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janphiel Rivera
September 19, 2026

I was disappointed no one came out to speak with me and explain what needed to be done - I just received text messages - doesn't really say much for personal customer service More

by DBSTRELLA
Recommend Dealer
No
Employees Worked With
Terry Henry
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Henry
September 19, 2026

I was disappointed no one came out to speak with me and explain what needed to be done - I just received text messages - doesn't really say much for personal customer service More

by DBSTRELLA
Recommend Dealer
No
Employees Worked With
Terry Henry
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Henry
September 16, 2026

Janphiel is the best , than you for help me in the Maintenance of my car More

by Famo23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janphiel Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2026 -

Greenway Kia East responded

Our service department is pleased we could help maintain your Kia Soul. Hearing you say Janphiel is the best means a lot to our team.

September 16, 2026

It all started. I took my car in for service.Started to look around and things progress from there More

by terrysommer58
Workmanship
Recommend Dealer
Yes
Employees Worked With
Oscar Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior the car salesman, Hatice finance director. And the new car manager all did a great job
September 15, 2026

The experience started out ok, but the service took much longer than anticipated. The main issue was that the service advisor claimed the car needed alignment. I agreed to the service and was changed for it More

by Lobocolon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Alejo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Emmit Ruffin
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Escobedo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2026 -

Greenway Kia East responded

Thank you for sharing your feedback. We sincerely apologize that your service experience at Greenway Kia East in Orlando did not meet your expectations. We understand how frustrating it is to experience delays, confusion regarding recommended services and charges, and an extended wait for a promised refund. This is not the level of transparency or service we strive to provide. Your concerns have been noted and will be shared with our team for review. Thank you for bringing this to our attention, and we appreciate the opportunity to have served your Kia.

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