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Greenway Kia East

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
3,135 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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8701 East Colonial Dr

Orlando, FL

32817

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Showing 3,135 reviews

February 02, 2024

The man in the red hat that “greets” you when you pull up was so rude to me when I pulled up, he has no empathy and wasn’t nice in the slightest. The lady at the front desk, her name escapes me but she had t More

by jrdngllghr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gina Carpio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know who those people are because I never spoke to them. , Joseph Mnassa
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Feb 05, 2024 -

Greenway Kia East responded

We're sincerely sorry to read about your experience with the individual who greeted you. This is not reflective of our standards for customer service and we appreciate you bringing this to our attention. It's good to know that another member of our team was able to provide a more positive interaction, but we understand there's room for improvement overall. We'd like an opportunity to discuss details of your experience further if possible - please reach out at your convenience. Thank you, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

February 01, 2024

Everything from check in to pick up car went very smooth. The staff was very helpful and very informative, seamless process. More

by avilesae
Recommend Dealer
Yes
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Feb 02, 2024 -

Greenway Kia East responded

We're glad to know your experience at Greenway Kia East was smooth and informative. Our team is always here to help! Thanks for the positive feedback, we appreciate it.

February 01, 2024

Nice No issues, I was in and out in less than an hour for an oil change More

by VERMALES20
Recommend Dealer
Yes
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Feb 01, 2024 -

Greenway Kia East responded

Thank you for choosing Greenway Kia East for your vehicle's service needs! We appreciate your five-star review and look forward to your next oil change. See you then!

January 31, 2024

Friendly staff inside during wait in lobby No one at cashier window and once she arrived, no smile. More

by Judylyn52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, Hector, 1 unknown
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Feb 05, 2024 -

Greenway Kia East responded

While we're delighted to hear some members of our team offered a warm welcome, it's disappointing that others did not leave the same impression. We appreciate your honest feedback and will address it internally as we work to improve our customer service. If there are any additional details you can include, please don't hesitate to reach out. Thank you! Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

January 31, 2024

The service center fit me in and repaired the car in 6 hours. Thank you More

by gdhjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt and Carlos, Joseph Mnassa
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Feb 01, 2024 -

Greenway Kia East responded

Thank you for the review! We hope to see you back again at Greenway Kia East. Safe travels!

January 31, 2024

I always have a great experience when bringing my car in for service. I will not go anywhere else. More

by Shelldjsmom
Recommend Dealer
Yes
Employees Worked With
Matt
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Jan 31, 2024 -

Greenway Kia East responded

It's wonderful to know you continue to receive five-star service from the Greenway Kia East team! Thank you for being a loyal customer, it means the world.

January 30, 2024

Quick and efficient Every thing was done on time and everybody very friendly Very professional and polite More

by doniam
Recommend Dealer
Yes
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Jan 30, 2024 -

Greenway Kia East responded

Doniam, we're glad to know you found our team at Greenway Kia East friendly and professional. We always aim for efficiency! Thanks for the review!

January 30, 2024

On time and very prompt. Josh was very nice and courteous. Overall service was great! More

by PSALERNO1
Recommend Dealer
Yes
Employees Worked With
Josh
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Jan 30, 2024 -

Greenway Kia East responded

Thank you so much for the five-star review! We are happy to hear that Josh was on time and delivered top-notch service. -The Greenway Kia East Team

January 30, 2024

Sam was awesome. .. Outstanding service. I would definitely recommend him to anyone He did an amazing job and I couldn't be happier.. Thank you Sam More

by Shemagarden3
Recommend Dealer
Yes
Employees Worked With
Sam
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Jan 30, 2024 -

Greenway Kia East responded

We're delighted to know that Sam provided outstanding service during your visit at Greenway Kia East. Thanks for recommending us and enjoy your new ride!

January 30, 2024

Matt is always great, professional and helpful towards us Greenway kia always helps us out and seems to be caring to our needs with the car More

by charline.ruiz2017
Recommend Dealer
Yes
Employees Worked With
Matt
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Jan 30, 2024 -

Greenway Kia East responded

Hey Charline - We're glad to know that Matt and our team at Greenway Kia East have been able to assist you effectively. We appreciate your feedback, thank you for choosing us!

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