Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Greenway Kia East

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
3,142 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
Contact Dealership

8701 East Colonial Dr

Orlando, FL

32817

Directions

By Type

Showing 3,142 reviews

January 23, 2024

Horrible customer service Terrible customer service , no call backs , no orders for parts made on time . 4 months with my card running with missing new part More

by YASII_92
Recommend Dealer
No
Employees Worked With
Joshua
Report | Print
Jan 29, 2024 -

Greenway Kia East responded

I'm sorry to read about your experience. It's important that our customers receive timely and efficient service, so it's disappointing to see we've fallen short here. I'd like the opportunity to make things right - please reach out at your earliest convenience so we can discuss this further. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

January 22, 2024

Everyone was helpful and knowledgeable. The car I wanted was found on the internet and was there. No misleading advertisement. Professional! More

by Cheshirect
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Mnassa
Report | Print
Jan 22, 2024 -

Greenway Kia East responded

We're glad to know you found our team at Greenway Kia East helpful and knowledgeable. It's great that we had the car you were looking for! Thanks for your positive feedback about our professionalism - it means a lot to us.

January 21, 2024

My service experience with your service department was very professional, courteous & informative about what service is best available More

by C.WRIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mnassa
Report | Print
Jan 22, 2024 -

Greenway Kia East responded

We're delighted to know that you had a professional and informative experience with our service department at Greenway Kia East. Thank you for your kind words, we are here for anything else you may need down the road!

January 20, 2024

Matt was personable, knowledgeable and efficient. It was actually a pleasure getting my car serviced because he was our advisor. Imagine that! One of the best advisor experiences I've had in my decad More

by MSHUMILAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Jan 22, 2024 -

Greenway Kia East responded

We're delighted to know that Matt provided such a memorable service experience at Greenway Kia East! It's great to see our team making car servicing enjoyable. Thanks for your kind words, and we look forward to serving you again in the future!

January 20, 2024

Greenway KIA in Longwood is always clean and the staff friendly. Jennifer in service department was very helpful and took care of the items I ask about. It's always an easy visit and we love our KIA Soul. More

by trichmessal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer, Service Dept
Report | Print
Jan 22, 2024 -

Greenway Kia East responded

Trichmessal, we're delighted to know that Jennifer and the rest of our team at Greenway Kia East made your visit a pleasant one. We appreciate you choosing us for your KIA Soul's needs!

January 19, 2024

First visit for service. Asked for tire rotation with oil change. Not done. Tire pressure should be 35PSI and tires had 38-39PSI. Steering wheel was sticky. Sales force pres More

by somichy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Mnassa
Report | Print
Jan 22, 2024 -

Greenway Kia East responded

I'm sorry to read about your recent service visit. It's important that all requested services are completed properly and I apologize if this was not the case. We also never want our customers to feel pressured in any way, so your feedback is concerning. Please reach out directly so we can address these issues further and work towards a resolution together. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

January 19, 2024

Barbara and Simon were awesome would refer friends and family, thanks for everything I appreciate it! More

by lphillips530
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Mnassa
Report | Print
Jan 19, 2024 -

Greenway Kia East responded

We're glad to know Barbara and Simon provided you with an awesome experience at Greenway Kia East! We appreciate your referrals. Safe travels!

January 19, 2024

They provided an excellent service. We are definitely going to return for future services. We enjoyed visiting this location. More

by Sejfo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Mnassa
Report | Print
Jan 19, 2024 -

Greenway Kia East responded

We're delighted to know you enjoyed your visit and the service provided at Greenway Kia East! We look forward to seeing you again for future services. Safe travels until then!

January 18, 2024

Waited too long for vehicle to take pictures of headlights for water damage. To see if is cover with warranty. More

by JUAN NUNEZ
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Gina , Josh
Report | Print
Jan 18, 2024 -

Greenway Kia East responded

Juan, I'm sorry to learn about the delay you experienced. We aim for efficiency in all our services and if you didn't receive this, I apologize. However, I'd appreciate the opportunity to discuss this further and see how we can assist you better regarding your warranty concerns. Please reach out at your earliest convenience, thank you. Best, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

January 18, 2024

The staff was friendly and very attentive. My battery was changed at a timely manner. Rita and Kathy at the service counter was amazing. More

by WASHEIKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rita and Kathy
Report | Print
Jan 18, 2024 -

Greenway Kia East responded

We're glad to know our team at Greenway Kia East, especially Rita, and Kathy, provided you with friendly and attentive service. Thanks for choosing us for your battery change!

1
...
165
166
167
...
315